Back

Lexus of Roseville

Roseville, CA

4.8
1,910 Reviews

300 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,910 reviews

September 08, 2021

Great experience from start to finish. Or sales rep was professional, courteous, respected our time and gave us all the time we needed to answer our questions. We would definitely recommend Lexus of Rosevi More

by STEVE.WALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Sep 09, 2021 -

Lexus of Roseville responded

Thank you, Steve, for the great review of Lexus of Roseville! We wish you safe travels in your new ride!

September 08, 2021

Jeremy was very knowledgeable and helpful. He worked hard to get the best price for us. We really appreciated his help in getting the car delivered to our house. More

by BAYAREATRAVEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Jeremy Monschau
Sep 09, 2021 -

Lexus of Roseville responded

We're elated to hear that Jeremy was such a help to you! Thank you for taking the time to share about your experience - and enjoy your new vehicle! We hope to see you again! - the Lexus of Roseville team

September 08, 2021

It’s s impressive place. Brandon made sure my new license plate holders “I support KVIE” were installed. Need more work done & not thrilled about that. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember above
Sep 09, 2021 -

Lexus of Roseville responded

Maria, we're glad Brandon and the team were able to impress you and make sure you were taken care of before you left Lexus of Roseville. Whenever you're in need of automotive care next we'll be glad to assist. Thank you for your business and drive safely!

September 08, 2021

I was very happy with Lexus employees They were very I was very happy with Lexus employees They were very nice and helpful We came from Chico and they got us done very quick and did a great job They More

by RUNAROUNDSUED
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of these names I just worked with the girls on the recall appointment
Sep 09, 2021 -

Lexus of Roseville responded

We're happy that you're happy! Our goal is customer satisfaction and we're glad to hear we're succeeding. Thank you for trusting the Lexus of Roseville team with your business - we look forward to seeing you again next time!

September 07, 2021

Clare did excellent job on communicating the issues of the car. And took proactive issues assisting fixing the issues. I highly recommend her services in future. Thanks. More

by sujal287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Sep 07, 2021 -

Lexus of Roseville responded

The team at Lexus of Roseville is happy to hear our services met your needs. We focus on providing smooth service experiences to our customers to ensure we keep reviews like this coming! Thank you for your business and safe travels!

September 07, 2021

The dealership was extremely busy on this holiday weekend. Despite helping two other families, we were lucky that Joe was able to chat with us and set us up with a car for a test drive. After the tes More

by Julietorres1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Sep 07, 2021 -

Lexus of Roseville responded

Julie, thank you for the great review! We are thrilled to hear that you had such a seamless and professional purchase experience working with Joe and the Lexus of Roseville team. Drive safely in your new vehicle, and congratulations! We hope to see you back for your first oil change!

September 06, 2021

We just love Lexus of Roseville!! Everyone is so friendly and helpful. Joe Nazer our salesman was wonderful! He has sold us a Lexus or 2 before and remembered us like an old friend. They have a nice dealersh More

by Laura’s IS350f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Chris Carey, Joe Nazer, Jarrett Schultz
Sep 07, 2021 -

Lexus of Roseville responded

Laura, thank you for your loyalty to Joe and Lexus of Roseville! We are grateful for your repeat business and your excellent feedback. Safe travels in your new Lexus IS 350!

Sep 09, 2021 -

Laura’s IS350f responded

Thank you 😊

September 06, 2021

Very knowledgeable and friendly staff. My sales rep was very helpful and answered all my questions. He also linked my IPhone to my Lexus. He went thru the entire car so I felt safe driving home. More

by SCURWICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kimbrel, Dennis Tachera
Sep 07, 2021 -

Lexus of Roseville responded

Thank you so much for the positive review! We love to hear that you drove home from Lexus of Roseville confident behind the wheel of your new vehicle. Congratulations and safe travels!

September 06, 2021

Service was ok Info was relayed about potential Service was ok Info was relayed about potential issues Then I wanted to look into new vehicle Was shown 2/3 advised to scan drl and proof of car i More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know as the customer service coordinated this
Sep 13, 2021 -

Lexus of Roseville responded

Thank you for reaching out about your recent visit. We are truly grateful for your longtime business and I want to apologize for what happened here. We expect our guests to be treated with attentive service, and if you're willing, I would love to assist with your car search. Please consider giving me a call. Jay U. - General Manager - 916-472-7422

September 05, 2021

Arrived at the time designated. Vehicle was taken for service right away. Ms. Smith explained the process. Received a rental vehicle. Service manager explain repairs. More

by Firewatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Sep 07, 2021 -

Lexus of Roseville responded

We're glad we could make your service visit smooth and seamless. Thank you for doing business here at Lexus of Roseville and leaving us a review!

...
76
...