Lexus of Roseville
Roseville, CA
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Excellent customer service from when I arrived until I picked up the car. I dropped off the car in the morning for a 60K service and it was ready before noon. I obtained the loaner car which is convenie picked up the car. I dropped off the car in the morning for a 60K service and it was ready before noon. I obtained the loaner car which is convenient to have when the car is being serviced. More
My experience with Lexus of Roseville was wonderful! I was treated with great respect and they promptly got me out the door in my beautiful new GX 460 within 3 hours. was treated with great respect and they promptly got me out the door in my beautiful new GX 460 within 3 hours. More
Nick was great at keeping me informed of the work detail that needed to be performed on my car. I was planning to stay for my service to be completed but the dealership planned ahead and had a loner car ava that needed to be performed on my car. I was planning to stay for my service to be completed but the dealership planned ahead and had a loner car available until they were able to get a replacement tire delivered the next day. All details were explained especially when I inquired about the tread depth on the new replacement tire causing possible problems with the transfer case. It still worked because the other tire was still new . More
I really like the service at this Lexus dealership. They keep me up to date on recalls, and Brent, my service adviser, always keeps my best interests in mind. keep me up to date on recalls, and Brent, my service adviser, always keeps my best interests in mind. More
Brent is awesome. He is so friendly and professional. He has a genuine concern for his customers. Each time I make an appointment it is with Brent. He is of great value to me as a lexus customer He has a genuine concern for his customers. Each time I make an appointment it is with Brent. He is of great value to me as a lexus customer More
Everyone at Lexus of Roseville is great. Brent Colley my service consultant is so nice. He keeps you informed every step of the way. The dealership is so pleasant and great place just to hang out while you service consultant is so nice. He keeps you informed every step of the way. The dealership is so pleasant and great place just to hang out while you're waiting for your service to be finished. The car wash is greatly appreciated. Can't recommend Lexus of Roseville enough. Great job well done. More
Our limited contact with the service department. The work was expedited for the first 5,000 mile checkup, and a minor warranty issue was handled in a very satisfactory manner. was expedited for the first 5,000 mile checkup, and a minor warranty issue was handled in a very satisfactory manner. More
The Lexus of Roseville staff are always so friendly and professional—I truly appreciate it!! It’s always a pleasant experience…that’s it for now professional—I truly appreciate it!! It’s always a pleasant experience…that’s it for now More