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Lexus of Roseville

Roseville, CA

4.8
1,775 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,775 reviews

July 09, 2021

Excellent customer service from when I arrived until I picked up the car. I dropped off the car in the morning for a 60K service and it was ready before noon. I obtained the loaner car which is convenie More

by GAU2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Jul 11, 2021 -

Lexus of Roseville responded

Thank you for the positive review and for trusting the Lexus of Roseville team with your vehicle care! We sincerely appreciate your business and support.

July 09, 2021

My experience with Lexus of Roseville was wonderful! I was treated with great respect and they promptly got me out the door in my beautiful new GX 460 within 3 hours. More

by PAULHERBERT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer, Jeremy Monschau
Jul 09, 2021 -

Lexus of Roseville responded

Thank you for leaving us a review, Paul! We're so glad to hear that the Lexus of Roseville team made it a breeze to get you into your Lexus GX 460. We hope the new ride exceeds your expectations, and we hope to see you back again in the future!

July 08, 2021

Nick was great at keeping me informed of the work detail that needed to be performed on my car. I was planning to stay for my service to be completed but the dealership planned ahead and had a loner car ava More

by JacqRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Sean Buth
Jul 08, 2021 -

Lexus of Roseville responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with Nick and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

July 08, 2021

It is easy to schedule an appointment. I’ve had Excellent customer service from all staff encounters. It was very easy to check in and out. More

by pafoster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 08, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back!

July 07, 2021

Ashley was amazing. She was very friendly and made sure my needs were met. My car needed new brakes and it was done within a few hours. More

by mar_deen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 07, 2021 -

Lexus of Roseville responded

Thank you for trusting us with your business and your vehicle! We are happy to have you as a customer here at Lexus of Roseville. Drive safely and we hope to see you again!

July 07, 2021

I really like the service at this Lexus dealership. They keep me up to date on recalls, and Brent, my service adviser, always keeps my best interests in mind. More

by JILLHOOP430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 08, 2021 -

Lexus of Roseville responded

Jill, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Roseville, and we will certainly let Brent know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

July 07, 2021

Brent is awesome. He is so friendly and professional. He has a genuine concern for his customers. Each time I make an appointment it is with Brent. He is of great value to me as a lexus customer More

by FFPADRE@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 08, 2021 -

Lexus of Roseville responded

We're so glad to hear you've enjoyed working with Brent! Thank you for choosing Lexus of Roseville - we hope to have the pleasure of working with you again soon. Drive safe!

July 06, 2021

Everyone at Lexus of Roseville is great. Brent Colley my service consultant is so nice. He keeps you informed every step of the way. The dealership is so pleasant and great place just to hang out while you More

by ANNSISCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 07, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Brent and the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

July 05, 2021

Our limited contact with the service department. The work was expedited for the first 5,000 mile checkup, and a minor warranty issue was handled in a very satisfactory manner. More

by ALEXIS85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley, Tristan Regnani
July 05, 2021

The Lexus of Roseville staff are always so friendly and professional—I truly appreciate it!! It’s always a pleasant experience…that’s it for now More

by ROHDE.GK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha …?? Service Advisor
Jul 06, 2021 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

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