Lexus of Route 10

We are repeat Lexus owners and have dealt with other Lexus franchises. Lexus of Route 10 was our best experience, yet. And, Joe Fass is by far the most knowledgeable salesperson we ever met. He is ea Lexus franchises. Lexus of Route 10 was our best experience, yet. And, Joe Fass is by far the most knowledgeable salesperson we ever met. He is easy to talk with and gave us a feeling of confidence, that he was acting in our best interest. We gave this car purchasing experience the highest ratings because of Joe Fass. More

It was easy to buy the new ES 350. Melissa did a good job of connecting with me during the test drive, and Eric was very thorough during the demonstration of the vehicle. Sam was very good with the fina job of connecting with me during the test drive, and Eric was very thorough during the demonstration of the vehicle. Sam was very good with the financing too. More

They go beyond expectations with excellent customer service in all areas; sales, service and support. I have always had a plesant experience during 8 years and 4 cars through this dealership. service in all areas; sales, service and support. I have always had a plesant experience during 8 years and 4 cars through this dealership. More

I was introduced to Route 10 Lexus by a former customer who shared her very positive impressions of the dealership and Mr. Fass with me. From our first conversation is was clear that Mr. Fass wanted to ma who shared her very positive impressions of the dealership and Mr. Fass with me. From our first conversation is was clear that Mr. Fass wanted to make sure that I was properly educated about the car that I was interested in, the dealership, and the leasing process. He succeeded on all fronts, and was supported by other staff members, from service-business management-and delivery, who provided the same level of professionalism, courtesy and support. Mr. Fass' personal touch added to the level of comfort that I and my wife have about the entire process. Based on the overall experience, I provided a rating of "Great" to all categories of interaction, and will not hesitate to refer other potential customers to them. More

Christine Festa was great! I have been telling her for months that I planned to buy an RXH when my personal and work life got less busy, but she never pushed me. When I was ready, she knew how to pick ou months that I planned to buy an RXH when my personal and work life got less busy, but she never pushed me. When I was ready, she knew how to pick out exactly the features that I wanted so I got the car I wanted. I am a busy person and she did all the leg work so I could minimize the time spent on the entire purchase process. I am very happy with my purchase and the purchase process. More

My experience purchasing a certified pre-owned Lexus IS 250 was pleasant and streamlined. I was contacted by Christine at Lexus of Rt 10 by email shortly after placing an online request for a quote for the 250 was pleasant and streamlined. I was contacted by Christine at Lexus of Rt 10 by email shortly after placing an online request for a quote for the pre-owned vehicle. Christine was available and engaged in the transaction. After several emails, we were able to come to a mutually beneficial price which beat the best offers of multiple dealerships by a significant margin. The entire experience at the dealership from inspecting and testing the vehicle to discussing finances was truly exemplary. I would not hesitate to recommend Lexus at Rt. 10 to friends and family and would like to highlight Christine's dedication to the customer. Even the following day after my purchase, she continued to follow up with me about the car and my satisfaction with the purchase. More

My experience at Lexus of Route 10 was great from the start. Everyone at the dealership is friendly and professional. Christine Festa was my salesperson, and she is simply the best there is. Christine is start. Everyone at the dealership is friendly and professional. Christine Festa was my salesperson, and she is simply the best there is. Christine is meticulous. She was in constant contact, followed up on all of my questions, and ensured the delivery of my vehicle was flawless. Even after purchasing the car, Christine was accessible and patient with my additional inquiries. This was by far my best buying experience to date, and I highly recommend Christine and Lexus of Route 10. More

Found the staff to be very helpful and professional. The pricing was fair as was the value of my trade in. When picking up the car the staff again was very knowledgeable and professional. Overall I had a pricing was fair as was the value of my trade in. When picking up the car the staff again was very knowledgeable and professional. Overall I had a very pleasant buying experience. More

Excellent, competent, and friendly service from all--Salesman Mike, tech specialist (female named Taylor (?)), and female finance/warranty specialist. Pricing on new RX350, and on the Hummer trade all--Salesman Mike, tech specialist (female named Taylor (?)), and female finance/warranty specialist. Pricing on new RX350, and on the Hummer trade-in, was very fair. Would highly recommend this dealership. More