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Lexus of Sacramento
Sacramento, CA
3,086 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,086 reviews
February 24, 2021
I have to say my experience at Lexus of Sacramento was a good one. Since I live 60 miles away I don’t have the opportunity to take the car for oil change. The service at Lexus of Sacramento was really excel good one. Since I live 60 miles away I don’t have the opportunity to take the car for oil change. The service at Lexus of Sacramento was really excellent. I got the opportunity to drive a newer RX as a loaner. I wouldn’t be surprised if I come back and buy an RX from Lexus of Sacramento The service manager followed up on a telephone call of a question I had to ask and I’m appreciative that he called me back and answered all my questions about my service. More
by LARRYNDANIELS
Verified CustomerEmployees Worked With
Eric Foltz
February 23, 2021
Kent Owens made the process very easy and most satisfying; he is most efficient and knowledgeable about the RX350 and the dealership. This is my 4th Lexus since 1990 and my best experience yet!! satisfying; he is most efficient and knowledgeable about the RX350 and the dealership. This is my 4th Lexus since 1990 and my best experience yet!! More
by JERRY4235
February 23, 2021
Thank you for taking good care of our cars. The entire staff that helped me were courteous and thoughtful. So nice to have your dealership in our neighborhood. staff that helped me were courteous and thoughtful. So nice to have your dealership in our neighborhood. More
by SANDYJ9
Employees Worked With
Brandy Joseph
February 23, 2021
I also would highly recommend this dealer. My experience with a recently purchased RX 350 has been outstanding from both the sales and service side. Both Ernie W and Christina C were knowledgeable, transpa with a recently purchased RX 350 has been outstanding from both the sales and service side. Both Ernie W and Christina C were knowledgeable, transparent, and straight with me; and provided me outstanding customer service. They both made me feel like part of the family. In addition, the signing of the paperwork went smoothly with Kevin K with no pressure to purchase any upgrades or accessories. More
by JIMSPANO50
February 19, 2021
Kent was great to work with and he was very efficient working thru our purchase process. Our new RX350 is the second car that we have purchased from Lexus of Sacramento and I'm sure will not be the last working thru our purchase process. Our new RX350 is the second car that we have purchased from Lexus of Sacramento and I'm sure will not be the last! More
by BRUCEN1
February 19, 2021
Shirley and I feel the Sacramento Lexus is a very good place to have our car serviced and a far place to buy a new car. Thank you, Jack & Shirley place to have our car serviced and a far place to buy a new car. Thank you, Jack & Shirley More
by HPJACK
Employees Worked With
Mike Huttleston, Ernie Wassersleben
February 17, 2021
The purchase of my new RX 350 at Lexus of Sacramento went very smooth and fast. I would recommend Lexus of Sacramento to my friends and family, very smooth and fast. I would recommend Lexus of Sacramento to my friends and family, More
by JKCHING
Employees Worked With
Ernie Wassersleben, Eric Wilson
February 17, 2021
I bought a new car and it was an excellent experience. Robert was so helpful and patient. Also I returned to have PermaClear service and that was excellent as usual. Robert was so helpful and patient. Also I returned to have PermaClear service and that was excellent as usual. More
by DanaC
Employees Worked With
February 17, 2021
I was very please that they listen to my needs & wants. They were very patient because it took me awhile to pick a car. Great one on one service!!! They were very patient because it took me awhile to pick a car. Great one on one service!!! More
by ABCFAMILY.3
February 17, 2021
I would highly recommend this dealer! Oscar was my sales representative, he was amazing! I also received a great number of assistance from Kevin in finance! They both helped me find/ purchase the perfect ve representative, he was amazing! I also received a great number of assistance from Kevin in finance! They both helped me find/ purchase the perfect vehicle for me! Thank you so much Lexus of Sacramento!! More
by BRIDGETM1990
