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Lexus of Sacramento

Sacramento, CA

4.7
2,834 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,834 reviews

April 30, 2024

My car maintenance appointment was kept promptly and professional. Oil changed and car washed. Nice customer service. More

by Val
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel, Simirrioti
Apr 30, 2024 -

Lexus of Sacramento responded

We're glad to know your maintenance appointment went smoothly at Lexus of Sacramento. Thank you for the positive feedback about our customer service and professionalism!

April 30, 2024

Great service and dealer! Together they take care of car needs. Thank you for great service. More

by W. Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento and leaving this stellar review! Safe travels, and we'll see you next time!

April 30, 2024

I received excellent customer care from Basel at the Lexus of Sacramento Service Department, very attentive to my concern, quick resolution to the issue and he followed up afterwards to make sure I was More

by benanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
April 30, 2024

I have been coming to this Lexus dealer for service for many years. They are friendly and efficient and I trust them with my car. Thanks! More

by JALEMIEUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

AWESOME SERVICE, SUPER HELPFUL SERVICE ADVISOR, V MOUA SUPER HELPFUL WITH MY CAR AND QUESTIONS. More

by loandrew916
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V MOUA
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

April 29, 2024

Friendly staff, took care of my car on time. Friendly environment. Good location and let me if some needed to take off. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento! We strive for timely service and clear communication. Thanks for your feedback, we appreciate it!

April 29, 2024

The best dealership so far as to how they treat customers. This is my 4th visit to this dealership, I am not a regular customer but everytime I go to Lexus...I am treated with utmost importance. More

by Eramos1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 29, 2024

The Lexus of Sacramento Dealership is the Best of the Best. Their Service Department Is outstanding from all the Service Advisors to the Manager and the Technicians. My Advisor Professional is Christi More

by Hari Reddi
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Telephone Operators are kind,
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christina and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

April 28, 2024

My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti More

by markups_invalid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 28, 2024

always courteous and quick to reach an appointment . .always answered the phone .. calls back that day More

by spendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

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