Lexus of Sacramento - Service Center

Maintenance Appointment Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication for me. Before scheduling this appointment I called with questions which she answered expertly. In addition to the maintenance due, I needed the GPS updated and the car detailed all in one day. She made it happen and also arranged a loaner car (2019 model 350) so I could go back home. It was ready on time, and I was satisfied with all the work. And couldn't believe I was entrust with a brand-new car. All-in-all a 5-star rating. More

Looks brand new I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. More

Amazing Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me and my service adviser is out quickly to get me on the road back to work. More

Ryan Hansen did a great job! Like always Ryan and team were wonderful! I recommend this dealership to others as well they do a fantastic job especially Ryan Hansen and his team thanks Ryan and team were wonderful! I recommend this dealership to others as well they do a fantastic job especially Ryan Hansen and his team thanks More

Excellent friendly service I received excellent and friendly service from staff . . especially from Brandy Joseph. Always a pleasant experience taking my vehicle in for service I received excellent and friendly service from staff . . especially from Brandy Joseph. Always a pleasant experience taking my vehicle in for service to Lexus of Sacramento. More

Always EXCELLENT Service! The entire process of calling for a service appointment, being greeted upon arrival, getting a loaner and completed service was excellent! Special th The entire process of calling for a service appointment, being greeted upon arrival, getting a loaner and completed service was excellent! Special thanks to Mike at service, and Jack who did the paperwork for the loaner. More

Friendly and professional Service Team I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issu I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issues and took care of all issues. He personally checked everything to ensure the work was completed and issues were resolved. Customer satisfaction was their top priority. Thanks to the entire team who assisted to resolve my issues. More

Always Satisfied With My Service I always make my appointments with Nick Cruz when I need my car serviced. He's always so courteous and explains everything that needs to be done in a I always make my appointments with Nick Cruz when I need my car serviced. He's always so courteous and explains everything that needs to be done in a way in which I can understand the problem. I would recommend Nick to everyone who needs their car serviced! More

Always a delightful experience Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for s Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for services for two vehicles. More

130,000 mile car service I came to visit Lexus of Sacramento for my car service last week. As usual, Mike Huttleston gave me a great help/service. I am 100% satisfied the serv I came to visit Lexus of Sacramento for my car service last week. As usual, Mike Huttleston gave me a great help/service. I am 100% satisfied the service. Thanks Mike Huttleston! More