Lexus of Sacramento - Service Center

Adds on new Lexus Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy and convenient. More

Great service from purchasing to maintenance. Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendatio Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendation from Jerry Reynolds, the Car Pro Guy. I told Jerry the cars I was looking at and a little about my life. His comment was go to my friends at Lexus of Sacramento and forget about the other cars on the list. He elaborated about the problems with the other vehicles and why a Lexus. From the minute I met Kent on the sales floor to my last scheduled maintenance with Brandy as my service advisor I have been blown away by the service and how I’ve been treated. I can’t recommend them enough. More

Service YES Sales NO I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales s I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales specifically David Williamson and a sales manager I don't car to recall his name. More

Service maintenance This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need don This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need done. More

Friendly and Knowledgeable Excellent service. Helpful suggestions were provided. A complete description of the service, before and after, was given and Mike personally talked w Excellent service. Helpful suggestions were provided. A complete description of the service, before and after, was given and Mike personally talked with me in the lounge area. More

Painless Service Mike makes the necessary task of getting your car serviced smooth as silk and painless. Believe me, I have gone to other dealerships in the past (not Mike makes the necessary task of getting your car serviced smooth as silk and painless. Believe me, I have gone to other dealerships in the past (not Lexus) and it was like having my my teeth pulled - long waits to talk to a service person, etc. Mike is one of the reasons we drive to Lexus Sacramento even though we live in Roseville. More

We consistently receive quality and professional service. It is always a great experience, our car is not only serviced and checked for mechanical concerns; but my car comes sparkling after the wash - what a It is always a great experience, our car is not only serviced and checked for mechanical concerns; but my car comes sparkling after the wash - what a great added addition of quality service! More

Maintenance Appointment Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication for me. Before scheduling this appointment I called with questions which she answered expertly. In addition to the maintenance due, I needed the GPS updated and the car detailed all in one day. She made it happen and also arranged a loaner car (2019 model 350) so I could go back home. It was ready on time, and I was satisfied with all the work. And couldn't believe I was entrust with a brand-new car. All-in-all a 5-star rating. More

Looks brand new I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. More

Amazing Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me and my service adviser is out quickly to get me on the road back to work. More