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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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October 27, 2017

First service of my GSF This was the 5000 mile service of my 2017 GSF, I did not have an appointment but the took me in anyway. This dealership always treats me like family, More

by lesterah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burton, Mike Huttleston
October 21, 2017

Great Experience We were lucky to be able to deal with Jim again. I feel we got a great deal as we did the first time we dealt with him. He’s very knowledgeable abou More

by Lexus Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Carpenter
October 21, 2017

LovemyRX350 Great service, easy to work with and they do an awesome job. I don’t even mind the 40 minutes I drive to get there. More

by Al’s RX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2017

Excellent Service AGAIN I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of More

by Dale L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Dave Torkelsen
October 16, 2017

Amazing My husband and I had our vehicle serviced first time customers. Ryan wonderful friendly professional. Rachelle is amazing very friendly profess More

by Locs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Rachelle Parrow
August 21, 2017

Grade A Service Every time I visit LOS they take such great care of me and this time was no different. I was able to schedule my service appointment via text with Ch More

by thegirlkyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Kabir
August 10, 2017

Amazing Service I always see Christina Carson when I need my car serviced. She always takes care of my needs and makes sure I am completely satisfied before I leave w More

by UbeZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2017

Caring Service Advisor I have had the pleasure to work with Tracey for a little over a year and a half. She has made servicing my Lexus a joy and not the typical cringe wort More

by Evan Poole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2017

Luxury Lemon They Refuse to Repair I have a 2014 RX350 with electrical problems. I've taken it in three times already and now I need to take it in a fourth time. I've left emails and vo More

by Angel14k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Torkelsen
May 03, 2017

Rip Off FRAUD AND RIP OFF BEWARE I had been a long time customer and have bought two cars from Lexus of Sacramento, the customer service is friendly/professi More

by TheTruth
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom
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