Lexus of Sacramento - Service Center

As usual, Jeff took the very best care of me and our LS460. We've been returning to your dealership for service for 13 years and I have never had more outstanding care for mu Lexus(s). I moved to Sac LS460. We've been returning to your dealership for service for 13 years and I have never had more outstanding care for mu Lexus(s). I moved to Sacto from So. Cal. were I used several dealers...ho-hum service...terrible follow up. But not here in Sac town. Ever since we switched to Jeff Dyke we have most pleased. Heck, I would have bought my vehicle from Jeff had he been a sales person. My wife and I are so pleased with his treatment of us and our cars, we made up a certificate of excellence and gave it to him in January of this year. Ask him to show it to you (it's quite nice if I don't mind saying so myself). As all previous reviews have mentioned, Jeff is a shining example of what service should always be...he represents Lexus of Sacramento in the most positive way. We are spoiled, but then that's how every Lexus owner should be treated. A big pat on the back to Jeff Dyke! Gratefully, Jarrell & Sandra Redding Sacramento, CA More

Quicky, efficient friendly service. Went in for a 1 Year Oil Service and they did it fast and delivered my car immaculately clean afterwards! A pleasant service experience with friendly staff, clean facili Oil Service and they did it fast and delivered my car immaculately clean afterwards! A pleasant service experience with friendly staff, clean facility. I would definitely go back to this dealer! More

My reason for the visit was my first 5000 mile service on my Lexus 300h sedan. I made an appointment on-line and when I arrived I was taken care of right away. I asked for a ride to work and to be picke on my Lexus 300h sedan. I made an appointment on-line and when I arrived I was taken care of right away. I asked for a ride to work and to be picked-up. Everything went smoothly and everyone I came into contact with was friendly and helpful. Great customer service is noticeable and highly appreciated. Thank you. More

I have benn taking my car to Lexus Sacramento for 10 years. Car runs great, and I cold not be more pleased with the service I receive every time I visit the dealership. Remarkable Customer Service! years. Car runs great, and I cold not be more pleased with the service I receive every time I visit the dealership. Remarkable Customer Service! More

My wife and I have known Jeff Dyke for about 20 years and he has taken care of our Lexus needs promptly and completely. We have had 4 different Lexus automobiles because of the quality and service we have r he has taken care of our Lexus needs promptly and completely. We have had 4 different Lexus automobiles because of the quality and service we have received. More

I gave you a GREAT for Quality of work for past services, I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she sav I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she saved me a lot of money at one time...I would not use any other person as my service rep. I am still upset with Lexus for not honoring your verbal agreement to wash my car if I purchased my Lexus from your dealership! More

The service I get at this dealership is always great. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. More

Very good job , I like it so I always go back to dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . More

I thought the tires might need replacement but they checked the thread and advised I had probably another 10K. I appreciate that honesty. Nice people. checked the thread and advised I had probably another 10K. I appreciate that honesty. Nice people. More

Sacramento Lexus has always treated us very well. They have gone out of their way to give us a great service experience, and made certain that we had adequate transportation in the meantime. have gone out of their way to give us a great service experience, and made certain that we had adequate transportation in the meantime. More