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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,853 Reviews
Call Service Center (916) 485-3987

1,853 Reviews of Lexus of Sacramento - Service Center

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February 10, 2024

Good I had a good experience. The only problem was the Lyft could not find my location More

by JUNEMORRIS46
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Feb 11, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, June, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

February 09, 2024

Excellent The service agent was prompt and timely Good job The KARR system is working good More

by CKRAMERS
Recommend Dealer
Yes
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Feb 09, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

February 09, 2024

Go in, got out, service part of our contract Provided a vehicle for me too More

by LEVERINGCO
Recommend Dealer
Yes
Employees Worked With
Female can't remember
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Feb 09, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

February 09, 2024

My battery test was free, gave me a car wash, and vacuumed my car. I had a cappuccino, tasty! More

by Twilight47
Recommend Dealer
Yes
Employees Worked With
Belin
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Feb 09, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 09, 2024

nick is always helpful and informative. staff is friendly and courteous... sac lexus is best lexus dealer in the greater sac area. I drive out of my way to use them More

by AMBERGARCIA1
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Feb 09, 2024 -

Lexus of Sacramento responded

Thank you, Amber, for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

February 09, 2024

Great service, quality work, everyone was excellent to work with and the repairs were done on time and under budget. More

by Justacustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Feb 09, 2024 -

Lexus of Sacramento responded

We're glad to know that you had a great experience with us at Lexus of Sacramento! It's always our goal to provide quality work and excellent service. Thanks for the positive feedback, we appreciate it!

February 08, 2024

Everything went smoothly, and wa out of there in timely fashion Was greeted with a smile, and treated special More

by softballchuck333
Recommend Dealer
Yes
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Feb 08, 2024 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

February 08, 2024

Professional, courteous, knowledgeable. Daryl was very accommodating, provided pricing and gave me relevant info regarding next maintenance. More

by ERMA.HERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Daryl?
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Feb 08, 2024 -

Lexus of Sacramento responded

Erma, we're glad to know Daryl and our team at Lexus of Sacramento provided you with the professional service you deserve. Thanks for sharing your experience!

February 08, 2024

Very relaxing Everything was fine and they gave me a great loner car. I like that they had beverages More

by dago1012002
Recommend Dealer
Yes
Employees Worked With
Amy
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Feb 09, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

February 08, 2024

Great service advisor His very friendly person he knows about lexus brand if something needs done on vachicle he explains why it . More

by AMIT9162
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Feb 08, 2024 -

Lexus of Sacramento responded

We're glad to know you had a great experience with our service team here at Lexus of Sacramento! It's important for us that all your questions are answered and everything is explained clearly, so this is great feedback to receive. Thanks for the review!

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