Lexus of Sacramento - Service Center
Sacramento, CA
1,853 Reviews of Lexus of Sacramento - Service Center
Clean nice and good people to both at check in and Service Advisor. I recommend anyone to this dealership for service. Service Advisor. I recommend anyone to this dealership for service. More
I was a walk in appt on a Saturday with a flat tire. Basil helped me out told me the potential costs up front and followed up when the car was ready. Smooth and seamless ! Basil helped me out told me the potential costs up front and followed up when the car was ready. Smooth and seamless ! More
Car was late. I asked what the delay was and they said they were vacuuming the car out before they hand wash the car because the carwash was broke broken. Re I asked what the delay was and they said they were vacuuming the car out before they hand wash the car because the carwash was broke broken. Received the car back unwashed and not vacuumed at 12:35pm. I wonder if they took their lunch before delivering the car back to me. The dealership is in a bad neighborhood with questionable people jay walking in front of my vehicle. I’m going elsewhere in the future. More
Christina is a great service writer. Customer service is her specialty. Recommend Kent Owens when looking for a New Lexus Customer service is her specialty. Recommend Kent Owens when looking for a New Lexus More
The dealership was very accommodating even though I did not have an appointment. They were able to take my car around 3pm and I got it the next day in the morning. Unfortunately, I was not offered a loaner not have an appointment. They were able to take my car around 3pm and I got it the next day in the morning. Unfortunately, I was not offered a loaner but other than that the service was excellent. More