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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
337 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 337 reviews

March 26, 2024

Professional, friendly, courteous staff. They take care of you, no b.s. Highly recommend this dealership! More

by Chefhuertas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Morales
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Mar 28, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 25, 2024

I am so grateful to the entire team at Lexus of Santa Fe. It has been a wonderful experience from purchasing my Lexus thru Chris Ortega and Josh Welch, to every time I need to get it serviced, Ron Ayala is More

by gsb1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala - 10 stars!, Chris J Ortega
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Apr 03, 2024 -

Lexus of Santa Fe responded

That's wonderful to hear! We're delighted that you had a great experience with Chris, Josh, and Ron at Lexus of Santa Fe. Providing excellent service from purchasing to servicing your vehicle is important to us, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you as a loyal customer for life.

Helpful
March 22, 2024

The professional courtesy and service was seamless. I’m very happy being a Lexus owner.. More

by Happy Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 26, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you're very happy being a Lexus owner and that you had a seamless experience with professional courtesy at our dealership. Providing top-notch service to our customers is our priority, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service as a Lexus owner!

Helpful
March 20, 2024

Very accommodating. Service was performed in a timely manner. Will continue to have dealer service my vehicle More

by mgeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Mar 22, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 17, 2024

The dealership located a vehicle with the options that I desired. The vehicle was in the process of being shipped from the manufacturer. More

by eharrach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
Report | Print
Mar 20, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 15, 2024

The team at Lexus of Santa Fe made the whole experience of buying a car pleasant and easy. I would recommend this dealership above all others I’ve ever interacted with. They were honest and the process was More

by ckolisko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis and Serigo
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Mar 19, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that you had such a positive experience at Lexus of Santa Fe and that our team made the car-buying process pleasant, easy, and quick for you. We appreciate your recommendation and value the trust you've placed in us. We're here to ensure your continued satisfaction with our dealership!

Helpful
March 13, 2024

Everyone was so kind, Isaiah was great to work with especially this being my first car and Jarvis was extremely patient and helpful through the entire process. More

by zupkodaisia04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Isaiah Martin
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Mar 15, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your positive experience with our team, especially Isaiah and Jarvis! Providing excellent service, especially for your first car purchase, is our priority. We're glad Isaiah was great to work with and that Jarvis was patient and helpful throughout the entire process. Thank you for choosing us, and we appreciate your kind words. We look forward to serving you again in the future!

Helpful
March 12, 2024

Always able to get appointment; pleasant and knowledgeable staff; work always done well. And I get a car wash too! More

by mazzlev46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you consistently have a positive experience with us! Providing excellent service and ensuring your satisfaction is our priority, and we're glad that our staff is pleasant and knowledgeable, appointments are easy to schedule, and the work is always done well. It's great to know that you also appreciate the complimentary car wash. Thank you for your kind words. We appreciate your loyalty and look forward to serving you again!

Helpful
March 11, 2024

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. More

by Ron Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

Helpful
March 11, 2024

Brandon did an outstanding job of explaining the service needed an the service was completed. On time, great job. Thank you More

by chucksimko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Report | Print
Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that Brandon provided you with outstanding service and effectively explained the necessary service for your vehicle. Our team strives to ensure that every customer's needs are met promptly and efficiently, and we're glad to hear that your experience was no exception. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

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