Lexus of Santa Fe

Had my vehicle serviced. Worked with a new service writer Andres. New to me in any case, and it was easily my best experience at Lexus to date. Very professional and a great Worked with a new service writer Andres. New to me in any case, and it was easily my best experience at Lexus to date. Very professional and a great communicator. Sadly, great interactions in service are not commonplace. I’m hopeful he stays and I can work with him again. More

Service was great! Answered all my questions and more. The whole experience was easy and we left happy! Answered all my questions and more. The whole experience was easy and we left happy! More

Professional and reliable service. Parts delay created a one week delay in completion but Service Manager kept us well informed. Parts delay created a one week delay in completion but Service Manager kept us well informed. More

The entire service team, especially Brandon, were helpful, efficient, and courteous. Thanks for a great customer experience helpful, efficient, and courteous. Thanks for a great customer experience More

Pleasant, prompt, courteous, gave detailed description of the work, kept me informed of the progress of the work, kept me informed of the progress More

Have dealt with this dealership for probably 15 years and have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. More

all the helpers were excellent in all ways ‼️ knowledgeable, courteous, and calming an anxious elder ‼️ knowledgeable, courteous, and calming an anxious elder More

There were gracious, responsive, and thoroughly professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! More

Great service and the Service Manage did an outstanding job resolving our problem with the XM Satellite radio. I would recommend Lexus of Santa Fe to anyone looking to buy a Lexus product or needing servi job resolving our problem with the XM Satellite radio. I would recommend Lexus of Santa Fe to anyone looking to buy a Lexus product or needing service on their Lexus. More

Our salesman, Adrian, was excellent--helpful, knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was very efficient, accurate, and professional. The Service Department seems quite good too. We've only had a couple of service visits but both service managers seemed good and the work performed was done well. The only shortcoming with the dealership is the Parts Department. When you call to order from them, they don't send a message confirming the part was ordered. And they don't let you know when the part is in. You have to keep calling to find out. And Audrianna in Parts was extremely rude and unhelpful. This really detracts from the Lexus luxury experience! More