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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
646 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 646 reviews

January 02, 2026

Mr Sanchez In The Service Department Was Very Helpful and Courteous..I Would Recommend Lexus of SF To Friends—Mr Sanchez Was Very Professional… More

by Kjimaurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE SANCHEZ
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Jan 05, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2026

Service was completed in a timely manner but communication was very poor leading up to the service date; promises to call back never realized etc. I finally got through to the Joe, and he gave m More

by kmkmock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe & Ron
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Jan 06, 2026 -

Lexus of Santa Fe responded

Thank you for your feedback. We apologize for the poor communication leading up to your visit and understand how frustrating that must have been. We’re glad Joe was able to provide the information you needed, and we appreciate you bringing this to our attention. We will be reaching out to you directly to discuss this further and see how we can make it right.   Roxana Baranchik General Manager - Lexus of Santa Fe rbaranchik@Group1Auto.com

December 30, 2025

Very friendly people and good service. Great people which makes a big difference. Thank you!! More

by Hugues13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 01, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

Both Anna Gonzales and Kailei with the Lexus Team did a great job of keeping me informed and provided excellent customer service! More

by PN-SF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailei
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Jan 01, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

I’ve been taking my RX to this service department from the beginning and I have had nothing but great service everytime. Everyone is courteous, helpful, and Brian is the best service manager ensuring folk More

by Christina Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailei Radtke
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Jan 01, 2026 -

Lexus of Santa Fe responded

Hi Christina, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 30, 2025

I bought my car from here and always bring it to them for service. Wouldn’t take my car any where else. More

by maestas145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaileigh
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Dec 30, 2025 -

Lexus of Santa Fe responded

Hello, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2025

Joe was awesome at finding me an extra coupon for my service. They were quick, I liked the video they give of the inspection, and always friendly! More

by kandkgarcia
Recommend Dealer
Yes
Employees Worked With
Joe
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Dec 28, 2025 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Feel free to reach out to us if you need anything. Have a wonderful day.

December 24, 2025

Very friendly and efficient. And good at the work. Even Toyotas as my car is a PriusC and they did a great job for me. More

by wilder-salary.9n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Brannan and Joe Sanchez
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Dec 25, 2025 -

Lexus of Santa Fe responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 24, 2025

I’ve consistently received great service, and always from a friendly and professional staff, so helpful. More

by Afsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sanchez Service Advisor FIVE STARS
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Dec 25, 2025 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2025

Ronald and the rest of the crew at Lexus of Santa Fe always go over and above to take care of us and our vehicles. This is only place in Santa Fe I trust my Lexus to! Penny at the dealership sold me my More

by DForester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Ayala
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Dec 23, 2025 -

Lexus of Santa Fe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you have any further questions, please give us a call. We're always happy to help!

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