Lexus of Tampa Bay

I drove my Lexus SUV into the service bay without an appointment because I was having problems. The gentleman that helped me was kind and listened to my dilemma and my disaster of a day. The service d appointment because I was having problems. The gentleman that helped me was kind and listened to my dilemma and my disaster of a day. The service department asked if I could leave the car which I did, they made sure I had a reliable car to drive. Even though there were more things that needed repair than we anticipated, they repaired my car, cleaned it and polished it. I now feel comfortable that my car is safe and reliable. We purchased the vehicle from the Lexus dealership on Dale Mabry in Tampa, Florida, they have continued to maintain it and treat us with kindness each time we bring the vehicle in for service. The service dept. checks the vehicles maintenance to records to make sure they are not repeated in previous work. We trust them and will continue to use the service and sales departments in the future. More

Outstanding service and attention on each and every visit to Lexus of Tampa Bay and special kudos to Lexus Tpa Bay Jackyn Papsidero who treats all of her customers like they were the only customer Lexus of to Lexus of Tampa Bay and special kudos to Lexus Tpa Bay Jackyn Papsidero who treats all of her customers like they were the only customer Lexus of Tampa Bay has.She has exemplified true professionalism on customer satisfaction. I would NEVER go anywhere but to her on all of my service needs. Outstanding! More

Great buying experience. It was a no pressure buy. I especially liked that the dealership didn't add on to the MSRP. The Lexus deanship in Orlando adds 15% to MSRP. It was w It was a no pressure buy. I especially liked that the dealership didn't add on to the MSRP. The Lexus deanship in Orlando adds 15% to MSRP. It was well worth the drive to Tampa Bay to get the car I wanted at a fair price. More

I have been doing business with this company for 20 years. I have bought three cars in that time and done all services with them. My service manager Alec has my trust and I value this service and the p years. I have bought three cars in that time and done all services with them. My service manager Alec has my trust and I value this service and the personal care and confidence he gives me. More

It was a great experience. even with the remodel same customer service and service experience even with the remodel same customer service and service experience More

Service Dept. was very busy, but the work on my vehicle went fast and smooth. Everything was explained to me before, during and after service in a kind and profess was very busy, but the work on my vehicle went fast and smooth. Everything was explained to me before, during and after service in a kind and professional manner. More

Great Dealership. Bought a 2020 Lexus GS 350 F Sport. I did my financing on their website before coming in to finish up and it was a breeze. Car has a couple of iss Bought a 2020 Lexus GS 350 F Sport. I did my financing on their website before coming in to finish up and it was a breeze. Car has a couple of issues that need to be addressed but the dealership is going to fix them. Bunch of nice guys there from Ryan my Sales Professional to Alex in Finance. Recommend this Dealership More

The service team were very professional, and we love to do business with Zee at Lexus of Tampa,it was great experience. I would recommend him to anyone looking to buy Lexus. do business with Zee at Lexus of Tampa,it was great experience. I would recommend him to anyone looking to buy Lexus. More

Had minor issues with my car's radio and they replaced with a new one with a new one More

The dealership was an excellent buying experience for a change. The staff were all polite and helpful with no sales double shuffle bait and switch games. The staff were flexible to last minute changes so change. The staff were all polite and helpful with no sales double shuffle bait and switch games. The staff were flexible to last minute changes son documents and very informative and helpful explaining everything. More