Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Tampa Bay
Tampa, FL
1,420 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,420 reviews
November 24, 2021
Ask for Ben!!! He is amazing!!! He was so patient and so knowledgeable through the entire process of me purchasing my new car. He paid attention to every detail and could answer all of my questions. When I knowledgeable through the entire process of me purchasing my new car. He paid attention to every detail and could answer all of my questions. When I got home and had trouble programming my garage door, he offered to face time me to get it working which we did. He just went above and beyond for me and I really appreciate it. More
by jameybinneveld
Employees Worked With
Sydney Thorp
November 23, 2021
Staff are nice, but my A/C still isn't fixed. Have to take it back for the 3rd time next week. Salesman did a great job holding me hostage for 3.5 hours to locate a car to make a deal and then there was take it back for the 3rd time next week. Salesman did a great job holding me hostage for 3.5 hours to locate a car to make a deal and then there was no deal made. During this time, someone left my car running so long it went though a quarter tank of gas!! Last vehicle, I leased, and that was a 7 hour ordeal. Yes, I've learned my lesson now to will not allow these people to hold me for hours. CALL me when you have a deal!! I will no longer wait hours to play your game. More
by PWDBYSCION
Employees Worked With
Sydney Thorp
November 22, 2021
Customer service response was a pain point. Tried calling the dealership 4 times and could not get through to anyone except for the parts division that is separate from the dealership itself and couldn’t for the dealership 4 times and could not get through to anyone except for the parts division that is separate from the dealership itself and couldn’t forward me to anyone at the dealership. Upon arrival for what was supposed to be a routine diagnostic check I was given a 2 hour turnaround time with no loaner cars available. Other than that their track record has been good and helpful. More
by jdefeversbb
Employees Worked With
Sydney Thorp
November 21, 2021
Came in for oil/filter change, replace key battery. First visit after move to Tampa 3 months ago. Greeted right away and service manager came out with printed copy of service record from previous dea First visit after move to Tampa 3 months ago. Greeted right away and service manager came out with printed copy of service record from previous dealer. Recommended type of service. Friendly and courteous. More
by Old Timer
Employees Worked With
D. Jones
November 19, 2021
I purchased a vehicle that I had leased for three years. The entire process went very well from setting the appointment to having the various options explained. The sales associate was courteous and profess The entire process went very well from setting the appointment to having the various options explained. The sales associate was courteous and professional. More
by fsorrent
Employees Worked With
Isin, Edward
November 16, 2021
Service was fast, friendly, and affordable (coupons online). Although they were booked for the day they squeezed me in when my car wouldn’t start (battery issues). online). Although they were booked for the day they squeezed me in when my car wouldn’t start (battery issues). More
by AJ
Employees Worked With
Pamela
