Lexus of Tampa Bay

Great overall experience. Unlike my prior car purchases. Staff, especially Johannes, were extremely cordial, knowledgeable and professional without pressuring me to purchase a vehicle. They made the trans Staff, especially Johannes, were extremely cordial, knowledgeable and professional without pressuring me to purchase a vehicle. They made the transition from my used car trade in to the the new one I purchased seamless. They essentially gave me the details of the car and let me make my decision on my own time. No redundant phone calls or emails. No pushy salesman. No narcissistic attitudes. Not to mention, they gave me a great deal as I compared their offer to other dealerships around the country. I recommend anyone go buy their car from them and ask for Johannes. You won't be disappointed. More

My experience at the dealership was very pleasant, the sales staff was knowledgeable in all areas, both used and new vehicles. I never felt pressured to purchase or lease a vehicle. The entire process t sales staff was knowledgeable in all areas, both used and new vehicles. I never felt pressured to purchase or lease a vehicle. The entire process to purchase the vehicle was painless and took less time then any other dealer i have purchased a car from in the past. When I first reached out to the dealer in November, I was just inquiring, I was provided information that requested but not pressured to come in and sit face to face. When I finally made a decision in February, I went in and spent maybe an hour there got the additional information I needed to make an informed purchase. I came back to pick out the exact vehicle, even that visit lasted under half an hour. Then the final trip to the dealership to pick up the car and do all the paper work, was quick and efficient, we were out of the dealer with our new car in under 2 hours. More

Never have we ever been treated as professionally and with sincere honesty as we were on 2/17/12 during the purchase of our 2012 ES 350...a fun and pleasureful experience! with sincere honesty as we were on 2/17/12 during the purchase of our 2012 ES 350...a fun and pleasureful experience! More

Both Employees went above and beyound. This was the best service we have ever got when it came to buying are new car. Thank You so very much. service we have ever got when it came to buying are new car. Thank You so very much. More

I had taken my 2001 Lexus in for one of it's regular servicings. Dave Jones, who had overseen my servicing for years, informed me after a short time that unexpected repairs needed on my car were going servicings. Dave Jones, who had overseen my servicing for years, informed me after a short time that unexpected repairs needed on my car were going to cost me almost as much as the car was now worth. He discussed options with me. Then going the extra mile, he even contacted the manager of the adjacent Lexus used car business, explained the situation, and asked them to help me look at my options with them as well before I made any decision on which direction to go - total repair, partial repair, or trade in on a new used Lexus. Larry Pfingsten, a salesman with the used Lexus cars, met with me immediately. I had looked at the possibility of getting a used Lexus previously with him just for future reference. Larry knew exactly what I wanted in a car as well as my financial limitations. He made it quite easy to determine which direction was the wiser move financially and quickly found just the right car for me. Everything was taken care of for me from calling my car insurance company to helping me learn how to set up and use Bluetooth in the new car. He also handled settling everything about my old car with Dave Jones. Within several hours everything was taken care of and I drove home in my new car! No one could as for better service or support than I had. More

Larry was amazing, very professional from start to finish. Out of all the dealerships we dealt with throughout the hunt he was the most knowledgeable about the product he was selling. My family and I finish. Out of all the dealerships we dealt with throughout the hunt he was the most knowledgeable about the product he was selling. My family and I never felt pressured and Larry worked his magic to get me to the budget I needed. I will definitely recommend all family and friends that are looking for a Lexus to Larry and of course any of my future purchases as well. THANK YOU LARRY! More

Dave Jones is the best!! He is very upfront and honest. He personally makes sure my car is taken care of as if it was his own! My experience at Lexus has been good all-around He personally makes sure my car is taken care of as if it was his own! My experience at Lexus has been good all-around More

They were not over aggressive, very helpful and knowledgeable and the entire sales process was fairly quick. He even went out of his way to show us a couple similar vehicles that were not on the l knowledgeable and the entire sales process was fairly quick. He even went out of his way to show us a couple similar vehicles that were not on the lot yet. The battery burned up the 3rd day that I had the vehicle and they immediately replaced it for me. Will Recommend. More

This was the best car buying experience ever. Mark did a excellent job. We got great deal on our car. We drove over 100 miles to make a purchase. We got the deal done in just few hours with a trade-in. I wo excellent job. We got great deal on our car. We drove over 100 miles to make a purchase. We got the deal done in just few hours with a trade-in. I would never shop anywhere else to purchase a new car. Thanks to Mark we got our family present for Christmas on Christmas eve. More

My son and I arrived late to this dealership but still Larry took the time to take care of us. What impressed the most is that Larry had a very laid back attitude and put not pressure whatsoever on the sa Larry took the time to take care of us. What impressed the most is that Larry had a very laid back attitude and put not pressure whatsoever on the sale at hand. He was very courteous and friendly and explained the whole process to our satisfaction. He had to go back a week later for a minor cosmetic repair and even though Larry was not available, another gentlemen took care of us to our satisfaction. We talked to couple other employees and everyone seems like they enjoy working for this company. Next time that I'm in the market for a car, I will go to this dealership and deal with Larry before I do anything else. Great job and great customer service! More