Lexus of Tampa Bay

There are some people you run into on your path that are instantly likeable and genuine. Then there are others who have to work at being freindly the same way you work to buff wax off a car. The end result instantly likeable and genuine. Then there are others who have to work at being freindly the same way you work to buff wax off a car. The end result might be good but the fact that it takes effort is visible to the customer and creates an awkward feeling. The difference I think is whether you have a genuine love for people in general or not. Jeanette is a very genuine person and she worked very hard to earn our business. We feel like we have a new freind, not just a new car. My advice, keep calling in until you hear, "this is Jeanette Hernandez," then start talking. The car? Oh, that was great too! Thanks Jeanette More

Larry sold us our new LEXUS 350 and it was a wonderful experience. We did not feel pressured yet we knew the dealership cared about us. By far, it was the most professional and pleasant car-buying experie experience. We did not feel pressured yet we knew the dealership cared about us. By far, it was the most professional and pleasant car-buying experience I've ever had. More

Mark Watson is a true professional. He is very friendly and willing to go the extra mile. He worked extremely hard to get me into the car I wanted at the right price. Mark made me feel comfortable and did and willing to go the extra mile. He worked extremely hard to get me into the car I wanted at the right price. Mark made me feel comfortable and did not pressure me into buying. He truly looks out for what is best for you. I would like to thank the staff for working with me. I would recommend this dealer to anyone and look forward to making another deal in the future. More

Omar was great. He made the whole process painless. He really has that Brazilian charm. I would highly recommend him to anyone looking for a new or used car. really has that Brazilian charm. I would highly recommend him to anyone looking for a new or used car. More

doug was really helpful when we got there the first time, customer service was really great from the pre sale up the post sale, they made sure that everything is well even after the sale customer service was really great from the pre sale up the post sale, they made sure that everything is well even after the sale More

I was really dreading the whole dealer/ consumer interaction that happens when you look to buy a car, but that was a thing of the past when my husband and I worked with Eric. Eric dealt with all my interaction that happens when you look to buy a car, but that was a thing of the past when my husband and I worked with Eric. Eric dealt with all my questions and concerns by making sure I had the correct information and that I felt satisfied with the answer. Eric was extremely patient through all my mind changes of different Lexus cars. Best of all, I was not harrassed during the negotiation process or afterwards when I needed some time to think about what car I wanted to purchase. Eric was truly outstanding and along with his sales manager, Michael Lee, they made a powerhouse team. If you want a great experience while looking to buy a car, visit Lexus of Tampa Bay and ask for Eric Starling. More

This was my first time in a Lexus dealership. I had found a car online that my wife and I liked. When we approached the Pre-Owner showroom Mark Watson greeted us and cared for our needs as a consummat found a car online that my wife and I liked. When we approached the Pre-Owner showroom Mark Watson greeted us and cared for our needs as a consummate professional. We never felt pressured and Mark offered any assistance we required. If you are looking for a new or pre-owned vehicle you need look no further than Lexus of Tampa Bay, just ask for Mark Watson. More

This purchase was easy. Larry was very knowledgeable about the cars in inventory and we were able to find a suitable match in a short time. A good person to look up if you go there. about the cars in inventory and we were able to find a suitable match in a short time. A good person to look up if you go there. More

Esther Ortiz is a wonderful salesperson to work with. She is very knowledgeable a to work with. She is very knowledgeable about the Lexus cars and very efficient. I bought my first Lexus on 2002 with her so when I decided to buy the new one I knew where and with whom I wanted to do business with. Not everybody takes the time to explain everything you need to know about the car as she does. I appreciate the time she spent with us. More

I went to purchase a new car at Tampa Bay Lexus and had a very bad experience. I was told I could not purchase a vehicle because I made a complaint against Manager Michael Lee, this was because of a misunder very bad experience. I was told I could not purchase a vehicle because I made a complaint against Manager Michael Lee, this was because of a misunderstanding with the contract on my trade in, which the payoff was incorrect. The way I was treated was unacceptable and confusing. How can I be told I can not come on to the property and purchase a vehicle when all I did was make a complaint? This company obviously does not believe in customer service. I had to go to Sarasota Lexus dealership to purchase my vehicle. I would highly recommend them to anyone. More