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Lexus of Tampa Bay

Tampa, FL

4.7
1,292 Reviews

5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,293 reviews

October 15, 2023

Excellent service in state-of-the-art facilities. Expect superior treatment from Lexus, and receive it. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees I had any contact with.
Oct 18, 2023 -

Lexus of Tampa Bay responded

Hi Jerry, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2023

I cannot say enough great things about my experience with Lexus of Tampa Bay’s Service department. I was in a tight spot when my RX350 decided to not start. While Lexus Roadside Assistance was not very helpf More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hamad
Oct 17, 2023 -

Lexus of Tampa Bay responded

Hi Steph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2023

I, love Lexus of Tampa Bay! Their service is out of this world. They are always kind, clean and courteous. Wouldn't go anywhere else! Scott Banta is the best service agent ther More

by artelise95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Oct 17, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Wonderful experience. The finance department was a little long getting the paperwork together even though they had ample time. My wife brought the required paperwork the m More

by Calvinroyal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuni Diaz
Oct 17, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

We purchased our preowned Lexus RX350 at Lexus of Tampa and had an overall great experience. Our salesman Andrew was friendly and very helpful. The car is perfect and we feel confident that it will serve More

by Tom N.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew, Danielle
Oct 13, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2023

Great service and communication. I woul highly recommend this dealership to anyone. I am going to continue to come back and buy cars from Lexus of Tampa Bay More

by HUSKY5417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Randall
Oct 13, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 11, 2023

Most of our impression about dealership is related to Sales Agent Esther Ortiz. She is excellent. More

by jj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esther Ortiz
Oct 11, 2023 -

jj responded

Esther is excellent sales agent.

October 11, 2023

This was the first maintenance appointment for my new RX 350h. The maintenance advisor who helped me told me my wait time would be around 90 minutes. The wait room facilities were very comfortable and clean More

by marcbreezy1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Turner, LaVance Collier
Oct 14, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Everything was smooth and informative from the beginning. Arianna was always very responsive with everything I inquired about with details More

by rjossa1970
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arianna and head of financing forgot her name
Oct 12, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Excellent service great people my service rep. Excellent service great dealer ship . Will recommend Lexus dealer to anyone More

by castellanoslr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 12, 2023 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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