Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,415 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Contact Dealership
View Awards

5852 North Dale Mabry

Tampa, FL

33614

Directions

By Type

Showing 1,415 reviews

November 01, 2023

The the dealership is one that cares about their clients. Everyone is always professional and personable which is what I like most. More

by Wealthyplace4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
Report | Print
Nov 03, 2023 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Great customer service. Kevin was awesome. He went beyond expectations. Would definitely recommend this location . More

by moneylexus4door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

October 29, 2023

Over charge on oil change. , $190 and I told him that’s to much , for oil change. More

by Rtabares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot name
Report | Print
Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (813) 365-7152. We would appreciate the chance to turn your experience around.

Nov 02, 2023 -

Rtabares responded

I called back, agent Oswaldo pick it up the call he transfer to another department , where I was waiting..they never answered.

October 27, 2023

Absolutely the best service. Our salesman Johannes Hailu is the best. Great team all around. More

by kymberlyn.romeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johannes Hailu
Report | Print
Oct 27, 2023 -

kymberlyn.romeo responded

Great dealership

Oct 29, 2023 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

October 25, 2023

Courteous staff and everyone welcomed us and offered us snacks and water , as well as coffee More

by mpabon6272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Padilla
Report | Print
Oct 29, 2023 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Ive had ten Lexus in a row and the service department has never let me down. More

by jfras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 29, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Very Good Service by representative. He was very helpful in giving the full description of the service. More

by kalshlmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ramirez
Report | Print
Oct 26, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

It has been several years since I have actually gone into a dealership to purchase a vehicle, so things may have changed. First I must say the the physical plant was spotless and very inviting. All the peo More

by Gtb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Oct 26, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

Waiting room very comfortable and pleasant with comfortable seating and snacks . No problems to report More

by Bzcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randal Jr
Report | Print
Oct 24, 2023 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Happy motoring!

October 18, 2023

I was very pleased with the service I received. The wait time wasn’t too bad. The representative I worked with kept me up to date. He was very professional and friendly. More

by dtym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Oct 18, 2023 -

dtym responded

Everything went smoothly.

Oct 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
26
27
28
...
142