Lexus of Tampa Bay

Esther was a real big help in making up our mind which model vehicle we wanted. She insisted we drive each model as many times as we needed to decide which was the best choice for us. Esther is a big ass model vehicle we wanted. She insisted we drive each model as many times as we needed to decide which was the best choice for us. Esther is a big asset to the dealership. More

Last time I went through the process of buying car was 15 years ago. Honestly I had been dragging my feet due to the expected haggling and hassle. But have to say Esther G. Ortiz (Lexus Tampa Bay ) made my years ago. Honestly I had been dragging my feet due to the expected haggling and hassle. But have to say Esther G. Ortiz (Lexus Tampa Bay ) made my experience of buying my new GX 460 enjoyble and smooth from beginning to the End !!!! Thank you Esther for smooth sailing ! M.M from Atlanta 7-22-23 More

Trustworthy, reliable, thorough. The staff, led by Mr. Lee, seem to be genuinely interested in my needs. The staff, led by Mr. Lee, seem to be genuinely interested in my needs. More

My service visit was excellent with my concerns I just wish I had gotten the factory windshield wipers that were removed!!! wish I had gotten the factory windshield wipers that were removed!!! More

Tampa Bay's Salesman Ryan Kell was able to fine close to the exact car at fair price and actually pursue my business. I had to over travel 793 miles, just to get a fair response and to get a Lexus product the exact car at fair price and actually pursue my business. I had to over travel 793 miles, just to get a fair response and to get a Lexus product at a fair price. To Lexus Manufacturer: Too accept no orders for what the customer wants; FIO got too load car with $3500.00 worth of "worthless-useless-add ons"; not relevant to the buyer's needs; robs the customer money needed, too purchase maintenance insurance which would've enhanced the customer's- LEXUS Experience. The car that I would've ordered would've cost me $53,000.00. (Per Lexus design). Well let's hope the LOCAL Lexus Dealer Honor "both Lexus Warranty and the Wheel/Tire warranty", purchased more as a; Thank You to Tampa Bay Lexus. More

Great Customer Service My car stopped. I was a walk in my car was evaluated and repaired in an hour I was a walk in my car was evaluated and repaired in an hour More

Swift, smooth and the entire staff was polite and professional. Exactly how a Lexus dealership should be. They also took in account my new luxury rims and made sure to be very careful. Caring is exac professional. Exactly how a Lexus dealership should be. They also took in account my new luxury rims and made sure to be very careful. Caring is exactly what matters to most of us. Thank you‼️ More

Overall experience was good. I gave 4 stars instead of 5 as I had to call about the status instead of someone following up with me. Other than that, everything else was good. I gave 4 stars instead of 5 as I had to call about the status instead of someone following up with me. Other than that, everything else was good. More

I have always purchased an Oil Service contract and Pre-owned Lexus Warranty at Lexus of Tampa Bay, and for the last 10+ years their excellent Service Advisors have helped me achieve the lowest "operat Pre-owned Lexus Warranty at Lexus of Tampa Bay, and for the last 10+ years their excellent Service Advisors have helped me achieve the lowest "operating cost per mile" of any Full size RWD Luxury sedan on the market. More

Service was quick and easy. Adrian made it easy to make sure I was getting exactly what I wanted done. Adrian made it easy to make sure I was getting exactly what I wanted done. More