Lexus of Tampa Bay

Carmelo was very helpful and pleasant to work with. However, in 2021 I purchased the Veritas Guard Plan-Premier -- $4,000+ -- at Lexus suggestion --it seems to have been a waste of my money - a previo However, in 2021 I purchased the Veritas Guard Plan-Premier -- $4,000+ -- at Lexus suggestion --it seems to have been a waste of my money - a previous time and this time the company would not accept Lexus diagnosis so therefore I could not get all work done that needed to get done. They are rude on the phone and don't get back to the service personnel in a timely fashion. When I called I was hung-up on. Makes for a very unhappy customer. I'm not happy at spending that money and not getting any benefits from the policy. More

Everyone was professional and efficient. They seemed to have real concern for my cars needs. They seemed to have real concern for my cars needs. More

Everyone was professional and efficient. They seemed to have real concern for my cars needs. They seemed to have real concern for my cars needs. More

This is the only lexus location that I visit since owning my car in 2016. Scott always informs me of any issues right away. He makes my visit very easy with little to no stress. my car in 2016. Scott always informs me of any issues right away. He makes my visit very easy with little to no stress. More

The service & attitude was GREAT from everyone I came contact with, especially the sales person Ariana. contact with, especially the sales person Ariana. More

Excellent service and thank you for being so professional whit me and my family thank you so much whit me and my family thank you so much More

My husband and I had a positive experience from the first moment we entered the dealership. Highly recommend Yuni. He made the process so easy and stress-free. Thank you so much! moment we entered the dealership. Highly recommend Yuni. He made the process so easy and stress-free. Thank you so much! More

The sales person Jeremiah was very thorough with us on showing us all the operating systems. He couldn't have been more patient with us. He helped us during the whole process before the car arrived and showing us all the operating systems. He couldn't have been more patient with us. He helped us during the whole process before the car arrived and kept us informed as to when the car would arrive. More

I went to test drive a vehicle I found online. I ended up buying a different vehicle and it was due to the attention and patience of the sales associate and manager. I never felt pressure to buy, I ended up buying a different vehicle and it was due to the attention and patience of the sales associate and manager. I never felt pressure to buy, and they gave me time to think about my decision. The team worked with me to find a vehicle that I am truly excited to drive. I highly recommend this dealership. My experience exceeded my expectations. More

I had come in for a warranty claim on a used car that I had recently purchased. MJ, the service representative, walked me through what I should expect regarding waiting for the diagnosis alongside what I s had recently purchased. MJ, the service representative, walked me through what I should expect regarding waiting for the diagnosis alongside what I should expect regarding how long it would take for my car to be ready. While I was expecting to wait up to two weeks for my car to be ready, I was pleasantly surprised to receive the notification that my car is ready after just three or four days. More