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Lexus of Tampa Bay

Tampa, FL

4.7
1,420 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,420 reviews

June 07, 2023

Called and made appt on Saturday to test drive a NX and UX they were extremely good and accommodated me with short notice. Had both vehicles ready and available for test drive. Sales consultant Kamil was k More

by Mangalraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee and Kamil
Jun 11, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2023

They have excellent customer service, I was assisted by Jeanette and Diego and they are wonderful people, friendly and very attentive to the client's wishes. I left satisfied with my new car and the attent More

by yanelysp1202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette and Diego
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

Very friendly and helpful staff. My tech Kaila was AWESOME! 5 out of 5. Great customer service! More

by Jrgrice72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

When I arrived, I was intended to immediately, and Scott was great at explaining what the car needed in terms of a service check. He called me with the update, and using a car from the dealer during the ser More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Jun 08, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

Wonderful, personal experience. Johannes made it easy! I came back that day because of him. More

by gwyn.henke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johannes Hailu
Jun 08, 2023 -

Lexus of Tampa Bay responded

Hi Gwyn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

prompt and excellent service. I got in right away and had my car fixed the next day. They provided a loaner and excellent communication throughout the entire process. More

by ig_conde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

Feel like Rip off. Because estimate for suggestions to repair were ridiculous. You have expenses that pass on to Customers. Simple things should be Free. More

by bipin819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaila
Jun 07, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

June 03, 2023

Fast and friendly service. Clean and comfortable waiting area. Service rep kept me informed throughout the process and made my visit smooth. More

by ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 07, 2023 -

Lexus of Tampa Bay responded

Hi Ashley, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2023

Very smooth transaction. Our sales rep was very good. He was not in any way pushy and helped everything go smooth during the purchase. More

by Lisatweeks4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johannes Hailu
Jun 06, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

June 01, 2023

Scheduled my 30K service for my RX350 my advisor MJ Hamed was professional and helpful I'm very happy with the outcome of the Throttle Body Fuel Injector service. I'm back to the Zip in the gas peddle! More

by tcappetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hamed
Jun 05, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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