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Lexus of Tampa Bay

Tampa, FL

4.7
1,433 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,433 reviews

June 08, 2023

Great service the staff is very nice helpful and professional buying my vehicle was painless and enjoyable More

by winston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 13, 2023 -

Lexus of Tampa Bay responded

Hi Winston, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Excellent customer service. Aaron was very experienced in my car repairs, efficient in letting me k ow when my vehicle will be completed. Outstanding individual who takes prid More

by Mkkr94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 12, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Called and made appt on Saturday to test drive a NX and UX they were extremely good and accommodated me with short notice. Had both vehicles ready and available for test drive. Sales consultant Kamil was k More

by Mangalraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee and Kamil
Jun 11, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

2.5 hours for an oil change? Very, very disappointing. I understand that this is not Jiffy Lube, but a scheduled oil change needs to be handled.better than that! More

by chefdave
Recommend Dealer
No
Employees Worked With
Adrian
Jun 11, 2023 -

Lexus of Tampa Bay responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (813) 365-7152 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 07, 2023

They have excellent customer service, I was assisted by Jeanette and Diego and they are wonderful people, friendly and very attentive to the client's wishes. I left satisfied with my new car and the attent More

by yanelysp1202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette and Diego
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

Very friendly and helpful staff. My tech Kaila was AWESOME! 5 out of 5. Great customer service! More

by Jrgrice72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

When I arrived, I was intended to immediately, and Scott was great at explaining what the car needed in terms of a service check. He called me with the update, and using a car from the dealer during the ser More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Jun 08, 2023 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

Wonderful, personal experience. Johannes made it easy! I came back that day because of him. More

by gwyn.henke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johannes Hailu
Jun 08, 2023 -

Lexus of Tampa Bay responded

Hi Gwyn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

prompt and excellent service. I got in right away and had my car fixed the next day. They provided a loaner and excellent communication throughout the entire process. More

by ig_conde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

Feel like Rip off. Because estimate for suggestions to repair were ridiculous. You have expenses that pass on to Customers. Simple things should be Free. More

by bipin819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaila
Jun 07, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

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