Lexus of Tampa Bay

The staff listened to what we wanted; they truly welcomed us into the dealership with attentive, honest and friendly service. We were not rushed to select the vehicle, and we were showed the different option us into the dealership with attentive, honest and friendly service. We were not rushed to select the vehicle, and we were showed the different options on several vehicles not only on the lot but available online. Step by step they kept us informed of the progress and offered us other finance choices that we were not aware of. All in all, it was one of the best buying experiences we have had. If given the opportunity, we would buy another car from this dealer and sales team. More

Estamos muy agradecidos por la atención brindada, en especial a Silvia, quien nos atendió en todo momento especial a Silvia, quien nos atendió en todo momento More

The salesman Ray Mcnab was truly awesome in both of my purchases. Not only did he go above as a salesman but made me fill like family when I purchased. purchases. Not only did he go above as a salesman but made me fill like family when I purchased. More

I love my new IS 350! ! The Swan brothers and Devon were beyond helpful and willing to work with me. I got the deal I wanted and the exact car I wanted. It was well worth t ! The Swan brothers and Devon were beyond helpful and willing to work with me. I got the deal I wanted and the exact car I wanted. It was well worth the 3.5 hour drive. Whenever the time comes for a new Lexus, they will be my first call. More

The customer service is excellent from the front desk to the salesperson my experience was great. the salesperson my experience was great. More

My serviceman, Scott is the best that I have ever had. He got me in for my 30,000 mile service, got me a loner car and had the car ready when I returned. On Monday, after my visit, the tire pressure lig He got me in for my 30,000 mile service, got me a loner car and had the car ready when I returned. On Monday, after my visit, the tire pressure light came on. One call and he had a serviceman come to my house and fix the car. I am so busy that those two things saved me hours. I live in Brandon and it is a trip. I can’t say enough about my service from Scott. More

They are good and helpful. I believe they can provide a better offer on their cars. I believe they can provide a better offer on their cars. More

Maybe it's because I'm used to the exceptional service from Johnson Lexus in NC, but the service I got at Lexus of Tampa Bay was abysmal: 1) got suggested repairs worth $14k for my 2011 IS250 in immaculat from Johnson Lexus in NC, but the service I got at Lexus of Tampa Bay was abysmal: 1) got suggested repairs worth $14k for my 2011 IS250 in immaculate condition (no wonder why people are buying Teslas and avoiding these repair expenses) 2) my service specialist (David) didn't call me to let me now that my car was ready 3) It took me 1 hour to find someone on the phone from the service department to see if my car was ready - and of course it was, just no one cared to notify me (FYI this is all happening on a Friday at 6:30pm - are you going to leave me without a car for all weekend for no reason?) More

The staff is very friendly but had to come back multiple times to get the issue fixed. times to get the issue fixed. More

We bought my 2018 RX350 at Lexus of Tampa Bay and the our salesperson Jeanette and her working partner were great! salesperson Jeanette and her working partner were great! More