Lexus of Tampa Bay

I've been doing business with Lexus of Tampa since 2008. Today was a service appointment. Scott Banta has been my service advisor for many years. He makes the experience smooth and timely. He's pleasant Today was a service appointment. Scott Banta has been my service advisor for many years. He makes the experience smooth and timely. He's pleasant and professional. I trust him. More

The service was excellent and was done I a timely manner. Snacks were available too. Snacks were available too. More

Always excellent service, Have owned several Lexus cars and always revived great care and help when needed. Highly Recommend Lexus . and always revived great care and help when needed. Highly Recommend Lexus . More

Have been dealing with Lexus of Tampa Bay for several years. I'm currently driving our 5th Lexus. Lexus of Tampa Bay is a "no nonsense" dealership. If something needs fixed, they fix it without adding ex years. I'm currently driving our 5th Lexus. Lexus of Tampa Bay is a "no nonsense" dealership. If something needs fixed, they fix it without adding extras. More

Waiting time was less than expected and the waiting lounge was very comfortable. Customer service was awesome. lounge was very comfortable. Customer service was awesome. More

My service writer Mr MJ Mohammad was excellent in making sure me and my vehicle were properly maintained in a timely manner. Thank You for him and the technician who performed all the repairs! sure me and my vehicle were properly maintained in a timely manner. Thank You for him and the technician who performed all the repairs! More

I can say nothing but positive things about my salesman, Diego. He did exactly what he said he was going to do and followed through immediately with actions. He is a stand up salesman. On to the purchase Diego. He did exactly what he said he was going to do and followed through immediately with actions. He is a stand up salesman. On to the purchase I made. Purchased vehicle, looking through service history and it says it is overdue by 80 something miles. Turns out service was done just not updated in vehicle, later Diego provided pictures of service. Then I heard some awkward noise when hitting small bumps in road. Turns out the car needs struts and control arm bushings. Mechanic pops the hood, the plastic cover over the intake was not clipped back into place after service removed. Plastic was lying off to the side on hot part of motor, heat resistant material under cover in a million little pieces all over the motor that has to be cleaned as well. It is pretty depressing to pay almost 27K dollars and having immediate issues with the purchase. Not too happy. More

This was my first time going here and MJ was awesome. He got me through very quickly for my battery replacement. He got me through very quickly for my battery replacement. More

My service technician, MJ was exceptional. He was efficient, communicated perfectly and did exactly what I asked. Great experience as usual! He was efficient, communicated perfectly and did exactly what I asked. Great experience as usual! More

The service department is a smooth running operation. Easy to schedule service, efficient check in process with a designated representative. Kept informed of the waiting time and estimated cost of servic Easy to schedule service, efficient check in process with a designated representative. Kept informed of the waiting time and estimated cost of service. Comfortable waiting area. More