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Lexus of Tampa Bay
Tampa, FL
1,413 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,413 reviews
November 28, 2022
Not customer focused. Only focused on their profit model. Insulting pricing on car and off lease value of RX350. Stay away Only focused on their profit model. Insulting pricing on car and off lease value of RX350. Stay away More
by Once Happy Lexus Owner
Employees Worked With
Sales Manager
November 26, 2022
Great deal on the car, but the whole thing took forever. I did way better with my financing through my own bank versus what they were able to offer. It was a 3% APR difference. But overall, happy with the e I did way better with my financing through my own bank versus what they were able to offer. It was a 3% APR difference. But overall, happy with the experience and the car. More
by nicholas.brady
Employees Worked With
Yuni
November 25, 2022
Auri (sp ? ) and the team provided fast and efficient service. Even with the renovations in process, they still provided excellent service in a timely manner. ) and the team provided fast and efficient service. Even with the renovations in process, they still provided excellent service in a timely manner. More
by jcastell2000
Employees Worked With
Auri
November 25, 2022
I came in without an appointment because of a tire problem. I expected to need a new tire and be at the dealership for hours. I was warmly greeted and taken care of quickly. They repaired my tire a problem. I expected to need a new tire and be at the dealership for hours. I was warmly greeted and taken care of quickly. They repaired my tire and I was on my way in less than 2 hours. Great job as always. Keep up the amazing service. That’s why I bought my vehicle at Lexus of Tampa Bay!!! More
by James G
Employees Worked With
Ariceldy Vargas
November 24, 2022
I was disappointed having to wait 25 minutes for a service advisor after being promptly greeted on the service ramp. This tainted the rest of the experience. The remainder of the experience was out service advisor after being promptly greeted on the service ramp. This tainted the rest of the experience. The remainder of the experience was outstanding, only marred by the demeanor and tardiness of the service advisor. More
by drbill
Employees Worked With
Dave
November 22, 2022
Although I had several people help me while looking for a new vehicle. By far Joshua the internet sales person was the nicest salesman I’ve ever met. Even though the other 2 gentlemen were friendly I wish I new vehicle. By far Joshua the internet sales person was the nicest salesman I’ve ever met. Even though the other 2 gentlemen were friendly I wish I could have stuck with Joshua the entire experience. He’s reached out several times since to make sure I’m good with all the features of the vehicle. More
by is003
Employees Worked With
Joshua Brundon,
November 17, 2022
Customer care was impeccable, as always. Will be sticking with my service department representative next time - she was awesome! Thanks, -Robert Will be sticking with my service department representative next time - she was awesome! Thanks, -Robert More
by robjacksonjnr
Employees Worked With
Ary Vargas
