Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Tampa Bay
Tampa, FL
1,415 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,415 reviews
August 03, 2022
From driving in to the service department it was confusing with little to no direction or what to expect. Waiting room was crowded and again was not made aware of what to do and/or when to expect th confusing with little to no direction or what to expect. Waiting room was crowded and again was not made aware of what to do and/or when to expect the next step, until I asked a random employee getting a cup of coffee. More
by hazcue173
Employees Worked With
Don’t remember
July 30, 2022
Lexus service department was extremely professional and fast. I received my first service appointment in less than one hour and had a clean car. I as in a hurry and they took care of me right away in a mos fast. I received my first service appointment in less than one hour and had a clean car. I as in a hurry and they took care of me right away in a most professional manner. I will recommend to my friends. This is my first experience other than Porsche and BMW and not disappointed in any way. More
by supermariooh
Employees Worked With
Pamela Moore
July 30, 2022
Probably one of the WORST dealerships that we have ever dealt with. A true “bait and switch” dealership with shady practices and a truly inept staff. Most especially Danielle in finance and Matt in sales. dealt with. A true “bait and switch” dealership with shady practices and a truly inept staff. Most especially Danielle in finance and Matt in sales. Buyers beware. I would recommend going to CarMax first. Much better deals and pricing. I only wish that I could give them a zero rating. More
by Amg213
Employees Worked With
Danielle, Matt
July 29, 2022
Purchasing of my Certified 2019 Lexus GX was easy as can be. Everything went as planned with exception to the lower rate they were able to get me. I’m a happy buyer. be. Everything went as planned with exception to the lower rate they were able to get me. I’m a happy buyer. More
by mjmueller
Employees Worked With
Diego Villanueva
July 28, 2022
Pamela the service advisor is the best I’ve ever seen. She is amazing and the reason I visit this dealership. If you buy a Lexus, she is a must as a advisor! She is amazing and the reason I visit this dealership. If you buy a Lexus, she is a must as a advisor! More
by o2barite
Employees Worked With
Pamela
