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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,415 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,415 reviews

May 03, 2022

Professional, timely, clean and they go above for what you need. They care about your value and your goal in a car for your family or personality. More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tampa Bay
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May 06, 2022 -

Lexus of Tampa Bay responded

Hi Amber, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Sale person didn’t talk much about the vehicle. And didn’t care if you purchase or not More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
May 05, 2022 -

Lexus of Tampa Bay responded

Hi Tommy, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. Please call our General Manager at (813) 365-7152 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 02, 2022

Always friendly and prompt and professional. Convenient times and pleasant waiting area. Treat me respect. More

by tonellipaula1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
May 05, 2022 -

Lexus of Tampa Bay responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2022

The service department still needs help! Service manager was fantastic as well as my service advisor. The service technicians bite oil! My car was complete oil change rotation and air filt More

by Onenavigator26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LA
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May 06, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (813) 365-7152 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 01, 2022

My service agent Ryan Russo, always provide great customer service. The car gets in and maintenance is done in a timely manner. More

by res183l0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Report | Print
May 04, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Had an awesome experience buying my car. Ryan was incredibly helpful, followed up and didn’t miss a beat getting my car ready for pick up! More

by jonellehorta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kell
Report | Print
May 03, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2022

I like the fact that David Jones is always helpful. Nice facility and helpful people. More

by Eileenlynettemarcone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Report | Print
May 03, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 28, 2022

Always friendly and professional, quickly get the job done. Explain the work to be done and the costs. More

by castlerock9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Apr 30, 2022 -

Lexus of Tampa Bay responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

April 27, 2022

Great experience only you need have time and desire to have the best car and the best expert More

by jennybar2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selft
Report | Print
Apr 29, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2022

This dealership has excellent communication. The salesperson kept me informed every step of the way and patiently answered my questions. More

by capable.basso0o
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Lizima
Report | Print
Apr 28, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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