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Lexus of Tampa Bay

Tampa, FL

4.7
1,415 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,415 reviews

March 31, 2022

I have always found my experiences at Tampa Bay Lexus service department to be excellent. Dave Jones has been my car service representative since 2006 and I would not go anywhere else for my car's servi More

by Dave Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones
Apr 05, 2022 -

Lexus of Tampa Bay responded

Hi Dave, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

We took our Lexus, because we had a nail on the right passengers side. unfortunately we had to buy not one but 2 tires. Because the tech discover a second tire on the drivers side. Adriane, was our se More

by Wirth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane, Service consultant
Apr 05, 2022 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 31, 2022

Ryan Russo always takes good cae of us. We want the car to ren perfectly when it is returned to us and IT DOES. Can't ask for more! Thaks C.T. Bougas More

by ctbougas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Apr 05, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2022

My service advisor, M. J., is a gem. He Listened to me, explained the recommended maintenance and did not try to upsell me at all. In fact, I didn’t choose to do all the rec More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Hamad
Apr 06, 2022 -

Lexus of Tampa Bay responded

Hi Michelle, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

March 29, 2022

Despite the construction the service was very good and my service assistant Pam Moore was terrific. More

by sweinberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Moore
Apr 02, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 02, 2022 -

sweinberg responded

Thanks. Pam Moore is a pleasure to work with.

March 28, 2022

I had my 15,000-mile service done this past Saturday and my Service Consultant, Ari Vargas, was the best! She was warm, kind, and professional and the service was completed in a timely manner. I would recom More

by Marcia Wynn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari Vargas
Mar 31, 2022 -

Lexus of Tampa Bay responded

Hi Marcia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2022

Josh B was awesome with getting me the vehicle I desired, and kept me posted until the car was available. More

by Dcspann6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua B
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hello, thank you for your kind review; we are happy to pass along your comments to Joshua here at Lexus of Tampa Bay! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2022

Great dealership! My service advisor Alex H is the best. I know my car is being take. Care of with the best parts and attention to detail when I take it in. Thanks for More

by Robert K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hildalgo
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 25, 2022

Despite the construction which was a little unsettling, the service was out standing. service was prompt. I was surprised that I would have to rent a loaner, but that seemed necessary since the service wou More

by rwpowell22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 25, 2022

This dealership is horrible and I had the absolute WORST buying experience that have ever had and I’ve purchased plenty of Luxury vehicles from many different brands over the years. My salesman ( Ali M. ) k More

by rchrusz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali M.
Mar 29, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd like, please contact our General Manager at (813) 365-7152. We'd appreciate the chance to make your experience a positive one.

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