
Lexus of Warwick
Warwick, RI
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My Lexus SUV RX450H I researched SUV’s for quite some time and after my extensive research found myself looking for a Lexus RX450H because of the ratings in every categor I researched SUV’s for quite some time and after my extensive research found myself looking for a Lexus RX450H because of the ratings in every category. Lexus of Warwick is where I ended up test driving and happily buying a Lexus RX450H. Salesman Kyle Phillips greeted my wife and I and showed us the SUV we were interested in. After test driving and falling in love with the RX450H we sat with Kyle and talked business. Kyle is a very friendly, kind individual who doesn’t pressure you in any way, shape, or form to buy a car. The Lexus speaks for itself. I highly recommend Lexus of Warwick and salesman Kyle Phillips as your go to guy. More
Did not honor price quoted over the phone I was quoted $70 from, Amanda, and clearly explained that I have a key fob that I wanted programmed and that it was a used key fob that I had purchase I was quoted $70 from, Amanda, and clearly explained that I have a key fob that I wanted programmed and that it was a used key fob that I had purchased online. She then spoke with a technician and asked me if the numbers on the remote matched my original remote, which it does. So I decided to make an appointment. When I arrived, I was told it would cost 4x that amount $280 because “there was more involved in getting it programmed”. I was extremely disappointed and frustrated on how I could be quoted one price and have it change when I got there. Vidal, the service rep stated he spoke with the manager, Jeff, and that point he could do it for 2x the original amount quoted for $140. I left because It’s the principle that they did not honor the original quote given to me prior to arriving. If they had told me that price prior, it would have been fine. I would never go back there; nor would I ever recommend anyone else go there as well. More
Stree Free Recently purchased a used vehicle from here. Nathan Read was my sales person. He made this a very stress free purchase. He was very knowledgeable Recently purchased a used vehicle from here. Nathan Read was my sales person. He made this a very stress free purchase. He was very knowledgeable on the vehicle and able to answer all questions. It was a great experience. More
100% First class dealership I buy a new car every year and I have been dealing with Lexus of Warwick since they were in there old building year ago. They have always been a first I buy a new car every year and I have been dealing with Lexus of Warwick since they were in there old building year ago. They have always been a first class dealer ship. From NATHAN in sales which has been a pleasure to deal with and very knowledgeable about the product. To the management team Neil and Cory always there for you, no matter how busy they are. Never to busy to make sure to say hi. Also to the general manager Steve one of the most professional guys in the business. He along with his management team always make a point to say hi and thank you for your business. Last but not least I cannot say enough about the service dept. to start Geoff the service manager like the other managers as busy as he is always make sure to greet all the customers that are waiting in the service area. With his knowledge he has a staff in service that there is no dealer around that can compare to Peppino, when I need service he knows how busy you are he will do everything to accommodate you for a service appointment along with the knowledge he has, You tell him how many miles on your vehicle and he can tell you exactly what you will need , does not have to put you on hold and look it up. The guys that do the work on your car will find the time to say hi also. It like family there. That’s what makes this dealership First class. More
Fast, smooth transaction I am on my third Lexus, if your looking for a beautiful vehicle, stop by and see Nathan Read for courteous and knowledgeable service, and see Stephani I am on my third Lexus, if your looking for a beautiful vehicle, stop by and see Nathan Read for courteous and knowledgeable service, and see Stephanie Tudino for all your of the gadgets, she is your go to girl. Thanks Lexus of Warwick More
Amazing Experience! Great first experience at Lexus of Warwick thanks to Nathan Read and Corine. They were amazing to work with and got me into my dream car within days. Great first experience at Lexus of Warwick thanks to Nathan Read and Corine. They were amazing to work with and got me into my dream car within days. I cannot thank them enough for their kindness, professionalism, and going that extra mile to make me feel special and appreciated. More
Awesome Experience!! Great experience. Nathan Read was able to answer all my questions and was excellent with follow up. When I picked up the car it had a red bow on top. Great experience. Nathan Read was able to answer all my questions and was excellent with follow up. When I picked up the car it had a red bow on top. Never in all of my years of car buying did I show up and have a car like that. It was just like the commercials. The little things go a long way! Thank you Nathan and Lexus! More
First Time was a CHARM While being aggravated with HERB CHAMBERS of Sharon we drove in to this dealership on a whim. I have never done business with them before. Within 45 m While being aggravated with HERB CHAMBERS of Sharon we drove in to this dealership on a whim. I have never done business with them before. Within 45 minutes they located our RX 350 Sport EXACTLY the way we wanted it. In 2 days it is parked in our driveway. And I paid LESS than a quote from Herb Chambers . The Entire experience lasted 1 and a half hours TOPS !!!! The salesman Kyle was Excellent and the finance woman was Excellent as well. We were in and out So Fast I can't remember half the names of all the staff that helped us. HIGHLY recommend this dealership More
The best The special guys at this dealership all work together from the management team to sales dept. and service . I have dealt with a lot of dealerships ove The special guys at this dealership all work together from the management team to sales dept. and service . I have dealt with a lot of dealerships over the years but they are by far the best. From Steve,Neil,Cory and Richard they all work together to make it so easy to purchase a car from them . Then when it needs service which all cars need service PAPINO is there all the time to help you out and make it easy to schedule an appointment. More
Outstanding attention and care While I find Lexus dealerships as a whole to be responsive and capable, especially appreciate the effort, coirtesy and responsiveness of the folks at While I find Lexus dealerships as a whole to be responsive and capable, especially appreciate the effort, coirtesy and responsiveness of the folks at Lexus of Warwick. I paused there for a 50,000 mile tuneup while on a 400 mile trip to New York. We were an hour late but Paul, with whom we dealt, said no problem, and the car was tuned up and cleaned up and we were good to go in two hours. Paul kept us informed of developments and extras needed, auch as new windshield wipers, which proved to be important because we went on to encounter some horrendous rain on our trip. I wholly recommend this dealership and its staff. Larry Smith More