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Lexus of Watertown
Watertown, MA
1,905 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,905 reviews
August 17, 2025
I just got one of my new favorite cars—the Lexus RZ! What an amazing ride, I’m pleasantly surprised! Huge thanks to Kevin for making the whole process smooth and stress-free. I literally walked in, What an amazing ride, I’m pleasantly surprised! Huge thanks to Kevin for making the whole process smooth and stress-free. I literally walked in, picked the car, got a great deal, and Kevin had everything ready for me in no time. His communication and professionalism were above and beyond. If you’re looking to buy a Lexus, I highly recommend asking for Kevin—you won’t regret it! More
by Raya Bombane
August 17, 2025
I recently purchased a Lexus ES 300h and had the pleasure of working with Kevin Silva. From start to finish he made the entire process smooth, enjoyable, and genuinely stress-free. He was deeply knowledg of working with Kevin Silva. From start to finish he made the entire process smooth, enjoyable, and genuinely stress-free. He was deeply knowledgeable about the vehicle, patiently answered all my questions, and never once made me feel rushed or pressured. He displayed professionalism paired with a warm, personable approach. What truly set Kevin apart, though, was his continued support after the sale. He was just a phone call away, answering my questions, walking me through features I hadn’t quite figured out yet, and making sure I felt completely comfortable with my new car. That kind of dedication is rare and deeply appreciated. The ES 300h itself is a dream—quiet, refined, and incredibly efficient—but it’s the exceptional service from Kevin that made this experience unforgettable and helped me feel confident that I made the right decision about my choice of car. If you're considering a Lexus, do yourself a favor and ask for him. You’ll be in great hands! More
by Pamela
Employees Worked With
August 16, 2025
Had great experience with Kevin Silva buyi g our first Lexus. He was easy to work with and explained everything as we were moving along with our purchase Lexus. He was easy to work with and explained everything as we were moving along with our purchase More
by joel.i.horowitz
Employees Worked With
August 15, 2025
Herb was awesome to worth with! Made the whole car buying process a breeze. Thanks Herb!!! Made the whole car buying process a breeze. Thanks Herb!!! More
by TBRDH
August 15, 2025
From start to finish, the purchase of my NX350 was a smooth and enjoyable experience thanks to the outstanding service I received. John Barstow was friendly, patient, and truly went above and beyond to smooth and enjoyable experience thanks to the outstanding service I received. John Barstow was friendly, patient, and truly went above and beyond to make sure I got exactly what I wanted. I couldn’t be happier with my new car . More
by Xiaofeng
Employees Worked With
August 14, 2025
Mr Steven provided me and my dad with exceptional service I would like to say thanks for the best customer service provided and he is so informed I really do appreciate keep up with the good work. I would like to say thanks for the best customer service provided and he is so informed I really do appreciate keep up with the good work. More
by mugishaparker2
Employees Worked With
August 12, 2025
I've been dealing with Lexus of Watertown for many years. That equates to 5 Rx's from 300 to 350's. For my new Rx350 I had the pleasure of working with Kevin Silva in Sales. He made the process of securing m That equates to 5 Rx's from 300 to 350's. For my new Rx350 I had the pleasure of working with Kevin Silva in Sales. He made the process of securing my new vehicle very easy and enjoyable. My Servive Rep has always been Maria Laskaris...she is THE BEST!!! More
by Red Rx
August 10, 2025
The dealership itself was welcoming, organized, and efficient. The waiting lounge has a baby play area and complimentary drinks and coffee—making every visit relaxing and family-friendly. efficient. The waiting lounge has a baby play area and complimentary drinks and coffee—making every visit relaxing and family-friendly. More
by Lqxuan
Employees Worked With
July 31, 2025
My husband and I both recently purchased vehicles from Kevin Silva at Lexus of Watertown, and the experience was exceptional from start to finish. Kevin was knowledgeable, patient, and genuinely attentive Kevin Silva at Lexus of Watertown, and the experience was exceptional from start to finish. Kevin was knowledgeable, patient, and genuinely attentive to what each of us needed in a car. He made the entire process feel smooth, transparent, and low-pressure — which is rare and so appreciated. It’s clear Kevin cares about his customers and takes pride in matching people with the right vehicle. We never felt rushed or pushed, just well-informed and supported. If you're in the market for a Lexus, we highly recommend working with Kevin. We couldn't be happier with our cars or the service we received. Thank you, Kevin! More
by audralwaiters
Employees Worked With
July 31, 2025
We had the most fun we've ever had buying a car when we purchased our new UX Premium with help from Kevin Silva. He was incredibly accommodating and made the whole process straightforward, from the test d purchased our new UX Premium with help from Kevin Silva. He was incredibly accommodating and made the whole process straightforward, from the test drive to explaining trim levels to negotiating, finalizing the details and setting us up in the car at delivery. I would not hesitate to recommend Lexus of Watertown and Kevin to family and friends. Thank you! More
by GregD
Employees Worked With
