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Lexus of Watertown
Watertown, MA
1,878 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,878 reviews
June 13, 2025
Kevin Silva was our salesman at Lexus of Watertown where we purchased our 2025 Lexus UX300h, he was top notch explaining what we needed to know and gave us a great deal. Would recommend him highly. we purchased our 2025 Lexus UX300h, he was top notch explaining what we needed to know and gave us a great deal. Would recommend him highly. More
by Deb
Employees Worked With
Kevin Silva
June 06, 2025
Catherine Rogers, Finance Director and Kevin Silva, Lease and Sales Associate of Lexus of Watertown are both impressive professionals who go over and beyond expectations. They are knowledgeable, laser Lease and Sales Associate of Lexus of Watertown are both impressive professionals who go over and beyond expectations. They are knowledgeable, laser focused on customer service and assure that every I is dotted and t is crossed. An absolute pleasure. More
by fbshifman
June 06, 2025
Jaimie is a fantastic service advisor. Does an excellent job all the time. Always going above and beyond. Very professional and always a pleasure to work with. I highly recommend her as yo Does an excellent job all the time. Always going above and beyond. Very professional and always a pleasure to work with. I highly recommend her as your service advisor More
by Mre712
Employees Worked With
June 05, 2025
Ussa is a great salesman a real professional always going the extra mile and taking the time to explain everything. Very honest. the extra mile and taking the time to explain everything. Very honest. More
by Mre712
June 05, 2025
Kevin Silva in the sales department is the best salesman the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to anyone looking for a new Lexus! Kevin will go above and beyond to find the perfect car for you! Being a very long term VIP client of Lexus of Watertown for over 10 years, Kevin knows exactly how to wow me with his experience and expertise in selling vehicles. We both share the same commonality of loving cars and it was an absolute pleasure to work with him. Kevin sold me a beautiful 2025 NX 350 hybrid! Words cannot describe how amazing it was to work with him, keep up the incredible work Kevin and thank you for everything! More
by aberaldi
Employees Worked With
June 03, 2025
I just bought and sold my car at Lexus of Watertown and worked with Herb. Everyone there is helpful, efficient and professional. Would only use this dealership in the future! worked with Herb. Everyone there is helpful, efficient and professional. Would only use this dealership in the future! More
by withit7
June 02, 2025
Ussa made us feel super comfortable with our purchase, he was courteous and did not hesitate to accommodate all of our needs. My experience was top notch. was courteous and did not hesitate to accommodate all of our needs. My experience was top notch. More
by CC
Employees Worked With
June 01, 2025
We had a great experience at Lexus of Watertown with Kevin. He was super helpful in answering all of our questions and very accessible for support during and after the sales process. Kevin. He was super helpful in answering all of our questions and very accessible for support during and after the sales process. More
by Jlroberts16
Employees Worked With
May 31, 2025
Loved the dealership itself very nice Kevin was amazing he made our experience all the better we are from out of state he was attentive listened and delivered on all levels our finance guy was great as wel he made our experience all the better we are from out of state he was attentive listened and delivered on all levels our finance guy was great as well helped us every step of the way this was a very smooth & pleasant experience and I would highly recommend Lexus of Watertown and there great staff , we will be back and we will tell a friend ! keep being great Kevin ! More
by GX 550
May 29, 2025
Lexus of Watertown does an excelent job at making every customer feels welcome and appreciated. My mom and I went to buy a car at this location. Ussa was my sales representative and there are not enough wo customer feels welcome and appreciated. My mom and I went to buy a car at this location. Ussa was my sales representative and there are not enough words to express the exemplary service that he delivered. Thank you Ussa and the rest of the sales team for making the experience of buying car such a breeze. More
by Motina.pierre
Employees Worked With
