Lexus of Watertown

Just purchased my 2026 Lexus NX from Lexus of Watertown, and I can honestly say the entire experience exceeded every expectation. My salesperson, Kevin Silva, was outstanding from our very first conversa and I can honestly say the entire experience exceeded every expectation. My salesperson, Kevin Silva, was outstanding from our very first conversation. Their energy was contagious — upbeat, attentive, and genuinely enthusiastic — which made the entire process enjoyable from start to finish. They were incredibly knowledgeable about the NX and took the time to explain details clearly, making sure I felt informed and comfortable every step of the way. Negotiation was refreshingly pleasant and felt more like a collaborative conversation than a typical back-and-forth dealership experience. Delivery day was the icing on the cake. My NX was spotless, beautifully presented, and fully ready to go. They took their time walking me through the features, ensuring everything was set up properly and that I felt completely confident before driving off the lot. I absolutely love my 2026 Lexus NX and couldn’t be happier with the service I received. Highly recommended. More

Great experience with Ussa Pradhananga at Lexus of Watertown. He was professional, friendly, and made buying my Lexus TX easy and stress-free. Highly recommend! Watertown. He was professional, friendly, and made buying my Lexus TX easy and stress-free. Highly recommend! More

Special thanks to John for hooking me up with my new lease and getting me my preferred color (Nightfall Mica)! I have chosen Lexus of Watertown for my last four vehicle leases, and it has been a great e lease and getting me my preferred color (Nightfall Mica)! I have chosen Lexus of Watertown for my last four vehicle leases, and it has been a great experience. I highly recommend the dealership and that you ask for John! More

Words can’t explain how amazing Ussa is! ! From the moment he introduced himself till I got my keys I had never had such a phenomenal experience at a dealership. Ussa it’s truly a gentleman. ! From the moment he introduced himself till I got my keys I had never had such a phenomenal experience at a dealership. Ussa it’s truly a gentleman. He answered all my questions with patients. Anyone who wants to buy a vehicle from lexus of Watertown should ask for him for he will truly go the distance to accommodate you. More

Another flawless transaction w Ussa’s help! He’s made it hard to go to another dealership highly recommend! He’s made it hard to go to another dealership highly recommend! More

I had an excellent experience working with Kevin at Lexus of Watertown. He was transparent throughout the process, answered all my questions clearly, and helped me find the best option without any pressure o of Watertown. He was transparent throughout the process, answered all my questions clearly, and helped me find the best option without any pressure or upselling. More

Overall, this was one of the best car-buying experiences I’ve had. I would highly recommend Watertown Lexus and Kevin Silva as a salesperson to anyone looking for a transparent, friendly, and knowledgeable I’ve had. I would highly recommend Watertown Lexus and Kevin Silva as a salesperson to anyone looking for a transparent, friendly, and knowledgeable professional who truly prioritizes customer satisfaction. More

I recently purchased a car from Steve Batsinelas, and I couldn't be more pleased with the entire experience from start to finish. Steve was incredibly helpful throughout the process and went above and beyo couldn't be more pleased with the entire experience from start to finish. Steve was incredibly helpful throughout the process and went above and beyond to ensure I found the right vehicle for my needs. From our first interaction, Steve took the time to understand what I was looking for and never pressured me into anything. He was knowledgeable about all the vehicles on the lot and provided honest, detailed information about each option I considered. His expertise really showed, and he answered all my questions with patience and clarity. What impressed me most was Steve's commitment to customer service. He was responsive, professional, and made the entire purchasing process smooth and stress-free. The paperwork was handled efficiently, and he walked me through everything to ensure I understood all the details. Even after the sale was complete, Steve followed up to make sure I was satisfied with my purchase and that everything was working perfectly with the vehicle. This level of care and attention is rare to find these days. I highly recommend working with Steve Batsinelas if you're in the market for a vehicle. His exceptional service, integrity, and genuine desire to help customers make him stand out in the industry. You won't be disappointed! More

Ussa was awesome ! Greeted us when we arrived and texted us throughout the whole process to let us know what was happening at each step. I’d recommend anyone looking fo Greeted us when we arrived and texted us throughout the whole process to let us know what was happening at each step. I’d recommend anyone looking for a Lexus to go and see him ! More

I worked with Kevin when purchasing my new car and had such a pleasant experience. He was knowledgeable, patient, helpful, and was very personable. I highly recommend him and the Lexus of Watertown! such a pleasant experience. He was knowledgeable, patient, helpful, and was very personable. I highly recommend him and the Lexus of Watertown! More