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Lexus of Watertown

Watertown, MA

4.9
1,931 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,931 reviews

October 29, 2025

Excellent experience from the minute I walked in the door. Kevin Silva was genuine and very easy to work with. Pat Bradley helped work on the final details of the sale and Catherine Rogers was fantast More

by Elle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bradley; Catherine Rogers
Oct 29, 2025 -

Lexus of Watertown responded

Elle, it means a lot to hear you had such a seamless experience and team assistance at Lexus of Watertown. We are happy you are a satisfied customer. Enjoy your new car!

October 29, 2025

Excellent experience at Lexus of Watertown! I worked with Kevin Silva, who made the experience so easy and quick. From negotiating to driving my vehcile to the RI DMV, he made the process painl More

by Dqtoro1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Lexus of Watertown responded

Thank you for sharing your fantastic feedback about Kevin and our team! We truly appreciate your support and hope you enjoy your new ride. See you next time at Lexus of Watertown!

October 29, 2025

Great job all around at Lexus of Watertown. . Kevin Silva the sales person was attentive and informative More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Lexus of Watertown responded

Jack, thank you for choosing Lexus of Watertown and for sharing your glowing review of Kevin Silva! Your feedback means a lot to us. See you next time!

October 28, 2025

Kevin Siva provided a superb level of service during the entire process of purchase process. He was patient, knowledgeable, pleasant and was great at follow up and keeping us apprised of when our new 2026NX More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Laskaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Rogers
Oct 28, 2025 -

Lexus of Watertown responded

Congrats on your new 2026 Lexus NX 350h, Jim! We’ll pass your kudos along to Kevin. Thanks for choosing Lexus of Watertown! Safe travels!

October 22, 2025

Kevin was fantastic and rushed to get everything done for us on the timeline that worked for us! More

by kjkoenigs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Lexus of Watertown responded

Thank you for stopping by to leave Lexus of Watertown a wonderful review! It's awesome to hear you were in capable hands with Kevin.

October 22, 2025

Excellent service from start to finish! The staff at [Dealership Name] were professional, knowledgeable, and made the entire buying process smooth and stress-free. Love my new Lexus! More

by eyang8820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 23, 2025 -

Lexus of Watertown responded

Congrats on your new Lexus! Thank you for choosing Lexus of Watertown and for sharing your feedback about our team.

October 21, 2025

Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. More

by Benjamin Maes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Lexus of Watertown responded

Benjamin, thank you for sharing your feedback about John and our team! We are proud to deliver seamless support here at Lexus of Watertown, and we look forward to welcoming your family back in the future.

October 17, 2025

Ussa is simply the best, traded my 18 GS. He made the process easy and treated me like family. Thank You Ussa!! More

by Fallon7020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Lexus of Watertown responded

Thank you for choosing Lexus of Watertown and for sharing your fantastic feedback about Ussa! Enjoy your new ride!

October 17, 2025

Ussa, was awesome to deal with. He made the process very easy. Ussa, went above and beyond from calling an affiliated insurance agent when ours was having technical difficulties to More

by Linz89tj07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Lexus of Watertown responded

Thank you so much for your kind words and congratulations on your new car! Hearing that Ussa went above and beyond to assist you made our day! Please feel free to reach out if you need anything in the future.

October 15, 2025

Kevin Sila the sales person patiently answered all questions and found the exact vehicle we wanted. Their communication was top-notch throughout.thank you so much I really appreciate your help!! More

by Shamimsalvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Lexus of Watertown responded

Thank you for sharing your experience! We're glad Kevin was so helpful and communicative. Enjoy your new vehicle, and we hope to see you again at Lexus of Watertown!

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