Lexus of Watertown

Very professional It was a pleasant experience starting with Chad Tinti He was very knowledgeable about every question I asked. Upon pick up I had tech questions and It was a pleasant experience starting with Chad Tinti He was very knowledgeable about every question I asked. Upon pick up I had tech questions and Chad introduced me to Louis who answered my questions More

New Car Worries My experience in the past with purchasing new cars has not been pleasant. When the time came, I was not looking forward to it. My sister is a long te My experience in the past with purchasing new cars has not been pleasant. When the time came, I was not looking forward to it. My sister is a long term customer of Lexus and encouraged me to give them a try. I did and it was a great experience. The salesperson, Jimmy Yu was the best. He was knowledgeable, professional and made me feel confident in my choice. More

A Friendly Atmosphere@ Lexus of Watertown This was the third Lexus dealership I had been to but by far the most pleasant experience of them all. Harold was my salesman. He was friendly, knowle This was the third Lexus dealership I had been to but by far the most pleasant experience of them all. Harold was my salesman. He was friendly, knowledgeable and didn't put pressure on me like at the other dealerships. Later he called me to ask if I had any additional questions. Harold made my visit to Lexus of Watertown a pleasurable experience which is why I will be returning there to purchase my new Lexus. More

Great service, as always They consistently do a great job. I appreciate that they don't push you to take on services or parts you don't need or spend money unnecessarily. They consistently do a great job. I appreciate that they don't push you to take on services or parts you don't need or spend money unnecessarily. More

60,000 mile service It was a pleasure working with Kelly. I appreciated the use of the coupon which she reminded me about -- how nice! The whole experience was friendly It was a pleasure working with Kelly. I appreciated the use of the coupon which she reminded me about -- how nice! The whole experience was friendly and professional. Thanks. More

Thank you Maria , Excellent service rep Maria had all important things checked & fixed , I would need an inspection sticker soon , she mentioned that & had it done Excellent service rep Maria had all important things checked & fixed , I would need an inspection sticker soon , she mentioned that & had it done ,made my car winter fit Very knowledgeable Good experience will use them again Nice loaner car. More

Prompt, professional, pleasant. The title says it all. Excellent service., completed in the promised time, by staff who were pleasant and very easy to work with. I'll be back. The title says it all. Excellent service., completed in the promised time, by staff who were pleasant and very easy to work with. I'll be back. More

5,000 mile service This is a great dealership, friendly staff who truly care about customer service and "customer time" and do everything to make it easy for the custome This is a great dealership, friendly staff who truly care about customer service and "customer time" and do everything to make it easy for the customer. More

Service for 1993 LS400 Kim Trott's pleasant attitude, knowledge of the vehicles, and thorough explanation of what is needed to keep a 23 year old LS400 running well instills Kim Trott's pleasant attitude, knowledge of the vehicles, and thorough explanation of what is needed to keep a 23 year old LS400 running well instills confidence. More

Great dealer I had a very good experience with Lexus of Watertown. The process was quick and painless; the staff was very accommodating. I will definitely be going I had a very good experience with Lexus of Watertown. The process was quick and painless; the staff was very accommodating. I will definitely be going back. More