Lexus of Watertown

Pleasant and fast service experience Had my car serviced. Kim, my service advisor, came out and explained it would take about 90 minutes. I went into the business center and before I kn Had my car serviced. Kim, my service advisor, came out and explained it would take about 90 minutes. I went into the business center and before I knew it the car was ready...I believe it was less than 90 minutes. Kim did a great job of taking care of me and the car was delivered to me vacuumed inside and washed on the outside. More

Fast and Efficient I made my appointment online and it was easy, quick and efficient. Everyone at the Service department was very helpful. Kelly was busy but another ass I made my appointment online and it was easy, quick and efficient. Everyone at the Service department was very helpful. Kelly was busy but another associate jump in and assist me to make my loaner is all set and ready to go. Excellent team work. More

Mariel Burgos, Service Representative As always, the service I received from Mariel was superior. She is a capable, knowledgeable, helpful and very pleasant. It is always a pleasure to h As always, the service I received from Mariel was superior. She is a capable, knowledgeable, helpful and very pleasant. It is always a pleasure to have her assistance, and I feel completely confident in her and her advice. She is wonderful public relations person for your Lexus dealership. More

Service Very responsive. Did not try to sell me anything I didn't need. Car was ready when promised. Will definitely return again. Why do I need 25 words? Very responsive. Did not try to sell me anything I didn't need. Car was ready when promised. Will definitely return again. Why do I need 25 words? More

Everything is perfect It was easy to sign up for an appointment on line. It was easy to get a loaner for the period of the service. The video was a fantastic idea and repr It was easy to sign up for an appointment on line. It was easy to get a loaner for the period of the service. The video was a fantastic idea and represents the emphasis on creative innovation that I have come to expect at Lexus of Watertown. More

Claude Bellot Kim Trott is always quite efficient, on top of things, and get it done right. I was in and out in quick time and the service of my car meet with all Kim Trott is always quite efficient, on top of things, and get it done right. I was in and out in quick time and the service of my car meet with all of my expectations. Claude Bellot More

Mariana was awesome and so was credit dept I really enjoyed my experience it was painless and pleasant. I Would recommend the sales person and credit dept to anyone, just a great time I really enjoyed my experience it was painless and pleasant. I Would recommend the sales person and credit dept to anyone, just a great time More

Excellent , from beginning. To end price was good as was follow-up. I would recommend dealership. Sales person explained the various options to me thank you , from beginning. To end price was good as was follow-up. I would recommend dealership. Sales person explained the various options to me thank you More

OUTSTANDING SERVICE Amanda Carr and her team are 2nd to none, and she is always readily available when i need service.. Amanda is great.. I highly recommend Lexus of Wate Amanda Carr and her team are 2nd to none, and she is always readily available when i need service.. Amanda is great.. I highly recommend Lexus of Watertown! More

I had a great experience!~ In the past, I have always obtained my used cars from family and friends. this was the first time I bought from a dealer, and my experience could not In the past, I have always obtained my used cars from family and friends. this was the first time I bought from a dealer, and my experience could not have been better! I found all staff to be extremely friendly, polite, helpful and knowledgeable. It really was a display of phenomenal customer service. More