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Lexus of Watertown

Watertown, MA

4.9
1,874 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,874 reviews

November 29, 2016

rodent rampage We have had two instances of a rodent getting and shredding the cabin air filter. Lexus of Watertown fixed the air system and replaced the filter. More

by rhs
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Maria Laskaras
November 29, 2016

Great. They got me in quick . Then Chad was great . Told me what service i was getting and offered other service and how long it was going to take . More

by Jamma26
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad tinti
November 29, 2016

EXCELLENT EXCELLENT ALL THE TIME!!! I have had the same customer service rep Kim Trott for 3 Lexus leases- a total of almost 8 yrs! It says something about your co. when people stay and More

by darcydancer
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim trott
November 29, 2016

Excellent Service While driving on the Mass Pike I had a large piece of metal get lodged into my undercarriage. I took my vehicle to Watertown Lexus where I was well r More

by rbg1118cbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick D'Agostino
November 29, 2016

Mariel B. was once again extremely competent . Mariel makes the service visit as easy and pain-free as possible. She is knowledge and helpful, and always considerate of my time and concerns. A ver More

by trude kleinschmidt
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Price
Recommend Dealer
Yes
Employees Worked With
Mariel B.
November 29, 2016

Great Service Took a bit longer than we expected but everything went very well. The problem was resolved and there was no charge for the great service. More

by rtrial
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2016

Excellent Experience As always, I was treated so well and with amazing patience. My Phan was so understanding and explained everything so well to me and my son. I am older More

by Maggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
My Phan
November 29, 2016

Great Experience with Lookie Amuzu at Lexus of Watertown Just purchased a Lexus RX 450 with Lookie Amuzu at Lexus of Watertown and couldn't be any happier with Lookie's helpfulness and patience in working wi More

by ald145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lookie Amuzu
November 28, 2016

Great experience at Lexus of Watertown Just purchased a Lexus 2017 450h through Harold Schloss at Lexus of Watertown. Couldn't be happier. Harold was a delight to work with from start to fi More

by Razzle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Schloss
November 23, 2016

Great service as Usual I just got my car serviced and Maria Laskaris the service specialist was terrific and knowledgeable, I go back with her 23 years as I have been a lo More

by Cruise Specialist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Liuzzi, Paul Chella
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