Lexus of Watertown

Buying a Lexus I had a wonderful buying experience at Lexus of Watertown and Griffith Wilson as my salesman. He was very helpful and very polite. This is my 5th veh I had a wonderful buying experience at Lexus of Watertown and Griffith Wilson as my salesman. He was very helpful and very polite. This is my 5th vehicle I have bought at Watertown. More

Great experience after a bad one We went to another Lexus dealer in NH and had a very low ball offer, and an unpleasant experience. We went to Watertown Lexus just to see what our ca We went to another Lexus dealer in NH and had a very low ball offer, and an unpleasant experience. We went to Watertown Lexus just to see what our car was really worth. We not only got a better deal, but all around, a better buying experience. Griffith Wilson our sales guy did a great job, not pushy, and his boss helped along the way. Highly recommend the New Car Experience. More

Road test Dear ms Burgo 406----I need an explanation regarding a decision to return for service at Lexus of Watertown. When I returned to my home in Somerville Dear ms Burgo 406----I need an explanation regarding a decision to return for service at Lexus of Watertown. When I returned to my home in Somerville I perused my customer copy. My interest is with mileage in and out.Motoring to my 10:30 appt I was observing my odometer because I wanted to determine the distance from my house. As I was nearing your location I was focused on the mileage 36993, waiting for it to turn to 36994, which it did'nt. My copy sheet states that it was road tested, but was it, unless it was driven on a bowling alley. You also mentioned that I needed a new right rear tire, that I am not denying, but,it is not listed on the customer copy. I have bought many tires over the years and it never makes good sense to buy one tire at a time, as any good sales person would tell you. Please explain, so I can sleep this weekend. Thank you.----- Mr Ron K More

Respect These folks at Lexus of watertown were so polite and respectful. Since leaving the dealership me and my husband have not been able to stop talking abo These folks at Lexus of watertown were so polite and respectful. Since leaving the dealership me and my husband have not been able to stop talking about how well treated we were. Special thanks to Raymond Ng for helping us out so much. Very good trainer very patient very kind. More

Awesome Experience My wife and I had a great experience leasing a new Lexus at Lexus of Watertown. We test drove two different vehicles, and a salesman, Griffith Wilson, My wife and I had a great experience leasing a new Lexus at Lexus of Watertown. We test drove two different vehicles, and a salesman, Griffith Wilson, helped us get the deal we wanted on one of the vehicles. Griffith was knowledgeable, personable, and extremely helpful! Even after the deal was done, Griffith sat with us and taught us everything about the car. He had tremendous patience, and he was a great teacher! We commend Lexus of Watertown on their employee, Griffith Wilson! Awesome experience from start to finish! More

FAST and simple My mom came into the dealership with all else number worked out so it was very easy to come in and pick the car up. Raymond Ng was the sales person wh My mom came into the dealership with all else number worked out so it was very easy to come in and pick the car up. Raymond Ng was the sales person who helped us and we were treated so well at Lexus. There is so much free swag. More

Too quick I came to the dealership with my father to look at a Cadillac. The dealership was beautiful and the pre-owned inventory was washed daily. Although the I came to the dealership with my father to look at a Cadillac. The dealership was beautiful and the pre-owned inventory was washed daily. Although the price of the car online was a bit high I really enjoyed the sales man (Raymond ng) that worked with us. The Cadillac ended up selling quickly which resulted in my search elsewhere but I really had to mention the great experience I had. More

Sim is best I talk to Sim to go buy RX350 I test drive but I don't like it. So I see Lexus GS 350 I want to buy very expensive. He give me good deal so I buy it. I talk to Sim to go buy RX350 I test drive but I don't like it. So I see Lexus GS 350 I want to buy very expensive. He give me good deal so I buy it. He set up everything I want to set up for my car. I buy car same day I drive home Sim is good guy. More

Tech help was quick and easy Awesome tech specialist there at Lexus. Raymond Ng got my phone paired and my Lexus enform set up in less than 10 minutes. Thanks for the quick help! Awesome tech specialist there at Lexus. Raymond Ng got my phone paired and my Lexus enform set up in less than 10 minutes. Thanks for the quick help! More

Japan AutoShow Me and my wife just came back from Tokyo Japan motor show and we came in to make the purchase of 2016 RX 450H. The car was and is still as beautiful a Me and my wife just came back from Tokyo Japan motor show and we came in to make the purchase of 2016 RX 450H. The car was and is still as beautiful as it was when we told ourselves that this is the car we want. Me and my wife are extremely satisfied with our service from Raymond Ng our salesman. Good job. More