Lexus of Watertown

Respect Customer service was excellent. I made my decision and purchase and was driving out of the dealership with my new car within 2 hours The staff is he Customer service was excellent. I made my decision and purchase and was driving out of the dealership with my new car within 2 hours The staff is helpful knowledgeable and friendly More

Great experience! I was turning in a car at the end of a lease and worked with Griffith. He was incredibly helpful and made the whole process simple and smooth. I was v I was turning in a car at the end of a lease and worked with Griffith. He was incredibly helpful and made the whole process simple and smooth. I was very impressed by the quality of the service provided by Griffith and the entire team at Lexus Watertown. More

Dealer resolve issues we have on deal Hi My name Alex I leased 2015 Rx 350 12/28/2015 from Lexus of Watertown We have some issues with car registration and final drive off payme Hi My name Alex I leased 2015 Rx 350 12/28/2015 from Lexus of Watertown We have some issues with car registration and final drive off payment The dealer make reasonable attempt to resolve problem Will follow up on final resolution More

Watertown Lexus - Mark Smith Had a great experience with Mark Smith in leasing a 2015 Lexus. Mark was professional and promptly followed up on any questions/concerns. The car had Had a great experience with Mark Smith in leasing a 2015 Lexus. Mark was professional and promptly followed up on any questions/concerns. The car had a very slight scratch on the hood and Mark made sure it was fixed prior to our taking delivery. More

Ultimate Difference I recently went to Lexus of watertown and I have to recommend this dealership. I work in am professional field and yes I am writing this because the s I recently went to Lexus of watertown and I have to recommend this dealership. I work in am professional field and yes I am writing this because the salesman I worked with did a tremendous job. Raymond Ng is a great person and has huge potential. Personal attention and interaction. The director of sales even came to assist so I would like to commend Phil for adding to a great experience as well. Buying a new car is often times a headache but I am very glad that I decided to go to this lexus dealership because quality matters here, and that was the big difference, which ultimately ruled my decision. More

No hassle buying experience! I just had an excellent, no hassle buying experience thanks to William Brazil. William was very polite, patient and eager to assist throughout the wh I just had an excellent, no hassle buying experience thanks to William Brazil. William was very polite, patient and eager to assist throughout the whole buying experience. More

knowledgeable and helpful This is the 4th Lexus we have leased from Lexus of Watertown. All the employees at the dealership are friendly, helpful and knowledgeable. The recen This is the 4th Lexus we have leased from Lexus of Watertown. All the employees at the dealership are friendly, helpful and knowledgeable. The recent lease of the 2016 Lexus IS 300 was a great experience; our sales/lease consultant Griffith Wilson was a pleasure to work with. That is why I have rated the experience : Excellent More

The Best Dealership, Always a Pleasure This is my second time buying a Lexus GX460. William Brazil is a great Sales Consultant with excellent customer service & cares about his customers. This is my second time buying a Lexus GX460. William Brazil is a great Sales Consultant with excellent customer service & cares about his customers. It it always a pleasure doing business with William & will be buying my next Lexus from him again. Everyone is great at Lexus of Watertown including Amanda my service rider & Alex the sales manager. Thanks again William Brazil for everything. Sharon from Revere More

Griffith Wilson was excellent to work with! Griffith was efficient, personable and met our needs very well. He listened to our needs and led us to a vehicle we drove home. :) Thank you! Griffith was efficient, personable and met our needs very well. He listened to our needs and led us to a vehicle we drove home. :) Thank you! More

Really good help thus far I have been working with Raymond Ng while I'm shopping for a new SUV. I'm looking at the new 2016 LX, Ray is very good with customer service and knows I have been working with Raymond Ng while I'm shopping for a new SUV. I'm looking at the new 2016 LX, Ray is very good with customer service and knows the product. Very happy with the service so far! More