Lexus of Watertown

Ussa was professional, helpful, and had a low pressure sales technique that made the buying process an enjoyable one. sales technique that made the buying process an enjoyable one. More

Amongst all sales people, car salesmen have the worst reputation but Kevin is different. He is very sincere and honest. He possessed with so much integrity. He wants you to buy the product because of the reputation but Kevin is different. He is very sincere and honest. He possessed with so much integrity. He wants you to buy the product because of the quality, value and reliability and not because of the compensation that he could get. His passion for the job is undeniable. His product knowledge is very impressive. 2023 was the 1st time we met him and I was already impressed with his work ethics. When it was time to buy a car for my son I knew I had to see Kevin. Again he didn’t disappoint. He is very helpful from beginning to end and there after. Thank you for everything my friend. To Lexus Watertown you are the best. We have been a customer since 2017 and we kept coming back. There is no other dealership for us. It always feels like home every time we come visit. We are very satisfied and very happy with the service that you provide all the time. More

I had an good experience at Lexus of Watertown. From start to finish, the sales process was smooth. It only toke a week to receive my car after the purchase. My sales consultant, Christopher, was r From start to finish, the sales process was smooth. It only toke a week to receive my car after the purchase. My sales consultant, Christopher, was really patient, and really took the time to understand what I was looking for and helped me get the answers I need. He explained the options, answered question quickly. Recommend him for purchases. More

Eliane Lisboa is extremely professional & knowledgeable! She has helped me through my first time leasing & re leasing process. She is very organized & understandable. I am very happy to have chosen Watertow She has helped me through my first time leasing & re leasing process. She is very organized & understandable. I am very happy to have chosen Watertown of Lexus and Eliane to guide me through this. More

Everyone at the dealership was very friendly and not pushy which made the experience very smooth and easy. pushy which made the experience very smooth and easy. More

Kevin Silva was awesome. He was very professional, informative, and enthusiastic. I never felt pressured and I am really happy with the outcome. Highly recommended. He was very professional, informative, and enthusiastic. I never felt pressured and I am really happy with the outcome. Highly recommended. More

I had an outstanding experience leasing my new Lexus RX350 with Ussa. He was patient, knowledgeable, transparent, and went above and beyond to make the process smooth, stress-free, and enjoyable. RX350 with Ussa. He was patient, knowledgeable, transparent, and went above and beyond to make the process smooth, stress-free, and enjoyable. More

Had an awesome experience at Lexus of Watertown. From the moment I walked in, everything went smoothly. John B. took the time to walk me through each vehicle until we found the right one, and Gints From the moment I walked in, everything went smoothly. John B. took the time to walk me through each vehicle until we found the right one, and Gints made the paperwork a breeze. I left confident in my choice and really appreciated how easy they made the whole process. Thanks, John and Gints! More

Kevin was professional, helpful and knowledgeable. Have been a car and service customer for over 25 years. Have been a car and service customer for over 25 years. More

I have been a Lexus customer for over ten years. My Wife and I were a little apprehensive when finding out that Our last Salesperson, which whom We were very found of, and trusted had retired! Wit My Wife and I were a little apprehensive when finding out that Our last Salesperson, which whom We were very found of, and trusted had retired! Within a few minutes speaking with Mr Kevin Silva, who We were referred to Our apprehensions , worries were no longer! Mr Silva’s demeanor was very pleasant and understanding of Our concerns, and went out of his way, keeping in contact informing me of vehicles, values in trade in. Never pressuring me for a quick sale but, continuing to look out for my interests, while also being a diligent salesman for Watertown Lexus. Within a few days Mr Silver found us The right model ,color, and style to Our liking, and we were able to negotiate a suitable deal for both parties! To My Pleasure upon meeting Mr Silva I quickly realized that Kevin wasn’t just a salesman out for a quick sale but a Real Genuine Person, someone who you felt like you’d know already! A Real Human Being who honestly loves his job as cares about his customers, which to me says a lot about a persons character! Even after the business transactions were completed Mr Silva took the time to explain, and help me set up the Lexus APP! Lexus of Watertown should commend such diligence, and confidence in their Salespeople, knowing the value of , especially the way in which the other companies, marketing sometimes may look for a quick , maybe one time sale in hopes of finding another, when in fact keeping long time customers like myself (who may be overlooked) in such markets) really in all actuality keep your company to continually grow and stay strong! So I say, Thank you Mr Kevin Silva, Thank you Lexus of Watertown! Eric and Andrea Penha More