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Lexus of Watertown

Watertown, MA

4.9
1,998 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2025 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,998 reviews

February 07, 2026

Working with Ussa was a great experience. He knew every detail about the car and was really accommodating throughout. For example, I was worried about our carseat fitting in the back and he i More

by jfusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Lexus of Watertown responded

Thank you for the review! We are so glad to hear that Ussa went the extra mile to assist you. We will be sure to pass along your kind words. We hope to welcome you back to Lexus of Watertown in the future!

February 06, 2026

We had a great experience with Ussa. He was incredibly responsive and patient- overall a pleasure to deal with. More

by KR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Lexus of Watertown responded

Thanks for sharing your experience with Ussa! We are so pleased he could help you out. See you next time at Lexus of Watertown!

February 02, 2026

Lexus of Watertown was very efficient and easy to work with. Our salesman, John Barstow was very professional and knowledgeable. He went out of his way to make picking up our new Lexus GX550 automobile More

by bmurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Lexus of Watertown responded

Enjoy your new Lexus GX 550! We are happy to hear John and the team made the experience so seamless. Thank you from all of us at Lexus of Watertown!

February 01, 2026

Thanks Mr Steve you really do go above and beyond will definitely continue doing business with you and I will recommend others to do business with you More

by mugishaparker2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Lexus of Watertown responded

We’re thrilled to hear that you had such a positive experience with Steve! Thank you for choosing Lexus of Watertown and for your recommendations. See you next time!

February 01, 2026

It was a pleasure to do business with the highly professional team that worked with me. Steve Batsinelas has such a nice way about him and he spent a great deal of time explaining the attributes of More

by Janbyrd@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carrasquillo, Jamal Bridges
Feb 03, 2026 -

Lexus of Watertown responded

Congratulations on your new car, Jan! We're grateful for your feedback on Steve, Jamal, and Jose. Our team is proud to provide world-class customer care at every step of the way. Thank you for choosing Lexus of Watertown.

January 30, 2026

Great service. Very professional guy and he gave us a great deal. I’m really happy with my purchase. More

by Ivan S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Dayn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Lexus of Watertown responded

Thank you so much, Ivan! We appreciate your business here at Lexus of Watertown.

January 30, 2026

Ussa is anwesome and very knowledgeable. We are very happy with his service. He is also very patient and showed all the car features in details, very essential for the first time buyers. More

by Jesseli786
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Lexus of Watertown responded

Thank you for your fantastic feedback, Jesse! We're pleased to know you're in good hands with Ussa. We look forward to seeing you again at Lexus of Watertown!

January 25, 2026

Very pleasant experience, Ussa made sure all questions are addressed very patiently and managed to give us a good deal on our first car with Lexus. definitely recommend working with him and this dealershi More

by PH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Lexus of Watertown responded

Congratulations on your new car! We love to hear Ussa provided all the support you needed to get a great deal. Thank you for choosing Lexus of Watertown and for recommending our team.

January 24, 2026

Usha was the person my late husband and I worked with when we bought our last Lexus in 2018. My husband was very ill at the time and Usha could not have been more thoughtful or kind, even coning to see h More

by NGossels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Lexus of Watertown responded

We are honored that you returned to work with Usha again. Thank you for sharing this thoughtful feedback with us at Lexus of Watertown. We wish you safe travels ahead!

January 21, 2026

I recently leased a new RX 350 from Lexus of Watertown and I couldn't be happier with the experience! I had the pleasure of working with John Barstow, who was fantastic from start to finish. More

by tomfrati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Lexus of Watertown responded

We’re so glad John and the team made your leasing experience smooth and enjoyable, Tom! Thank you for choosing Lexus of Watertown, and enjoy your new Lexus RX 350!