Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Watertown
Watertown, MA
1,874 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,874 reviews
July 05, 2024
Ussa was amazing! Very thoughtful, communicative and an absolute awesome guy. Right off the bat, he was attentive to my needs and was willing to work with me based on Very thoughtful, communicative and an absolute awesome guy. Right off the bat, he was attentive to my needs and was willing to work with me based on my budgetary limits. I definitely plan on working with him again when my lease ends and will recommend his services to friends and family looking to get a Lexus. More
by mobyosoba23
July 03, 2024
Last month I bought a new car in the Watertown of the lexus. I am so lucky. I met the Kevin Silva. He is so nice and patience. The introduction is very detailed and also gives me great discount.Highly r lexus. I am so lucky. I met the Kevin Silva. He is so nice and patience. The introduction is very detailed and also gives me great discount.Highly recommended Kevin Silva and the Lexus of Watertown. More
by Leo
Employees Worked With
June 28, 2024
Eliane was an amazing consultant and helped me secure my 2024 Lexus RX 350h! She was not only knowledgable about the car but also very patient with me throughout the entire process. She was happy to accommo 2024 Lexus RX 350h! She was not only knowledgable about the car but also very patient with me throughout the entire process. She was happy to accommodate my wishes and made the process as smooth as could be. Overall, I had a great experience at Lexus of Watertown. Definitely recommend! More
by Hali Huang
Employees Worked With
June 19, 2024
We dealt with Herb for the trading in of our Camry and the purchase of a BMW Herb was extremely easy to work with. He was honest and open about the vehicle. He willing to work with us to meet in the midd the purchase of a BMW Herb was extremely easy to work with. He was honest and open about the vehicle. He willing to work with us to meet in the middle and left us happy customers. We are very happy with our purchase and our experience with Lexus of Watertown. More
by Jeannejo2o
Employees Worked With
June 17, 2024
Just gotta give a huge shoutout to Ussa at Lexus for my first Lexus NX450h+! The dude knows his stuff inside out and made the whole buying process a breeze. Seriously, his attention to detail and customer first Lexus NX450h+! The dude knows his stuff inside out and made the whole buying process a breeze. Seriously, his attention to detail and customer care blew me away. If you're in the market for a Lexus, you gotta swing by Watertown Lexus and ask for Ussa. More
by Eric Hung
Employees Worked With
June 17, 2024
I bought a 2024 Lexus NX 450H+ from Lexus of Watertown and couldn’t be happier with the experience. From sales to finance and everything in between and couldn’t be happier with the experience. From sales to finance and everything in between More
by Vkotsiopoulos
Employees Worked With
June 16, 2024
Great customer service I purchased a 2024 IS 350 with the help of Leon, and it was very easy to work with him. He made the whole process very painless, and guided me through answering any and all questions I help of Leon, and it was very easy to work with him. He made the whole process very painless, and guided me through answering any and all questions I had More
by Aria
Employees Worked With
June 16, 2024
My sales representative, Reyna, was exceptionally knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provide knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provided detailed explanations about each car's features and benefits, which helped me make an informed decision. The facility is spotless clean and comfortable. I highly recommend Lexus of Watertown. More
by john
Employees Worked With
June 15, 2024
The first contact with Ussa, was 2019 when he technically explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready t explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready to buy next car. More
by Kekezi
June 13, 2024
Ussa is the easiest salesperson we have ever worked with. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. More
by Cl
