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Lexus of Watertown

Watertown, MA

Overview
Employees
Reviews
Vehicles
4.9
1,858 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,858 reviews

April 06, 2024

Abe is a very patient man-- he took a long time and patiently demonstrated all the features of the car for my mom. Thanks for all your help. More

by anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Dehbi
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Apr 08, 2024 -

Lexus of Watertown responded

We're glad to know that Abe was able to assist and demonstrate all the features of your mom's new car. Our team at Lexus of Watertown is always here for any help you need. Thanks for sharing this with us!

April 06, 2024

I highly recommend Lexus of Watertown and sales associate Leon Barnes. He was excellent. The whole buying process was easy and painless. More

by leena.dang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Lexus of Watertown responded

We're so glad to know that your buying process was easy and painless with us at Lexus of Watertown. Thanks for recommending our dealership, we'll be sure to pass on the kind words to Leon!

April 05, 2024

I purchased an RX350 from the pre-owned showroom and had an excellent experience. The financing process was seamless, my car was ready to go when they said it would be and the service department is great. More

by Suzannekelly78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pre-owned manager
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Apr 05, 2024 -

Lexus of Watertown responded

Suzanne, we're delighted to know you had an excellent experience at our pre-owned showroom here at Lexus of Watertown! We always aim for a seamless process and top-notch service — thanks for the high recommendation. Enjoy your new-to-you Lexus RX 350!

April 04, 2024

Ussa is knowledgeable, friendly and patient. He assures you are satisfied as a customer and works in the interest of the customer. 10/10 with Ussa More

by Kathleen T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Lexus of Watertown responded

Kathleen, we're delighted to know that Ussa provided such a positive experience at Lexus of Watertown. We appreciate your feedback and look forward to serving you again in the future!

April 03, 2024

Sold my CRV here for a great price. Steve was super accommodating and made it totally painless. More

by Harrison
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lexus of Watertown responded

Harrison, we are so glad that Steve ensured a seamless selling process! Thank you for choosing Lexus of Watertown.

April 02, 2024

Herb was very helpful and made the purchase super easy and smooth. We love the new car!! More

by elizabeth ross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Lexus of Watertown responded

Your review is music to our ears, Elizabeth! We're thrilled Herb could make your purchase a smooth success and that you're loving the new car. Safe travels from all of us at Lexus of Watertown!

March 26, 2024

Had an overall great experience at Lexus of Watertown, everyone I dealt with was extremely friendly and helpful. Most specifically, Leon Barnes did an exceptional job throughout the process with constant More

by jimschauer96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Lexus of Watertown responded

Jim, we're delighted to know you had a great experience at Lexus of Watertown and that Leon was especially helpful. We appreciate your feedback and hope you enjoy the new car!

March 26, 2024

John Barstow from Lexus of Watertown helped us purchase our new RX hybrid SUV!! Very friendly and knowledgeable. Great customer experience and whole process was smooth n easy! More

by Vasu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Lexus of Watertown responded

We're delighted to know that John provided you with such a smooth and easy car-buying experience at Lexus of Watertown. Enjoy your new Lexus RX Hybrid and thanks for the review!

March 23, 2024

Ussa is great, he kept us well informed while we waited for a car we ordered and was so attentive in teaching us about the car and making sure we drove home happy. More

by bschles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Lexus of Watertown responded

We're so glad to know that Ussa was able to keep you well informed and made sure your experience at Lexus of Watertown was a great one. Thanks for the positive feedback, we appreciate it!

March 23, 2024

Reyna made our car buying experience so easy at every phase of the process. She answered all my questions and helped me narrow my options. I couldn’t t believe the huge inventory and I didn’t feel press More

by Susan C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Lexus of Watertown responded

Susan, we're delighted to know that Reyna was able to assist you in finding the perfect Lexus RX 350 at our dealership. We appreciate your recommendation and are glad you had a positive experience with us at Lexus of Watertown!

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