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Lexus of Watertown

Watertown, MA

4.9
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,859 reviews

January 27, 2024

WE JUST WENT TO "LOOK" AND THE SUPER SALESMAN, KEVIN SILVA TOOK OVER FROM THERE. HE ANSWERED ALL OF OUR QUESTIONS, FOUND OUT THAT WE OWNED TWO LEXUS VEHICLES ALREADY AND WITH HIS GREAT PERSONALITY, REV More

by wmheard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Watertown responded

We're delighted to know that Kevin was able to assist you so well during your visit at Lexus of Watertown, Winlow and Marian. We appreciate the recommendation and we hope you enjoy every ride in your 2014 Lexus ES 350!

January 27, 2024

Purchased a new Lexus from out of state NJ from Kevin Silva of Watertown Lexus. All paperwork and financing was done prior to pickup thru email. Smooth, comprehensible, and transparent. Bought in More

by Yaqalp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carrasquillo and driver William
Jan 29, 2024 -

Lexus of Watertown responded

It's great to know that Kevin, Jose, and William made your out-of-state purchase at Lexus of Watertown a smooth experience. We appreciate the feedback and look forward to assisting you again in the future!

January 26, 2024

I had a great car buying experience with Kevin Silva! He was very knowledgeable and helpful in answering all my questions when trying to decide which model to purchase. Kevin is super friendly and person More

by San V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lexus of Watertown responded

We're delighted to know that Kevin was able to provide you with a stress-free and informative car-buying experience at Lexus of Watertown! We always strive for our customers' satisfaction, so we're glad he could help set up all the new tech in your vehicle. Thanks for choosing us!

January 26, 2024

Went to buy my first Lexus from Lexus of Watertown, and Kevin Silva made the process easy. He was patient through all my questions and was able to answer everything. All car processes should be this easy a More

by mikey.pfeffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lexus of Watertown responded

Mikey, we're delighted to know that Kevin was able to make your first Lexus purchase a smooth and enjoyable experience at Lexus of Watertown. Thanks for the positive feedback!

January 26, 2024

It was great working with Kevin at Lexus of Watertown. He’s knowledgeable and friendly and really believes in the brand. Kevin was professional and patient and went out of his way to show us 2 different More

by Gtnbd
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Lexus of Watertown responded

We're delighted to know that Kevin was able to assist you in finding the perfect Lexus model at our dealership. It's great hearing about your positive experience and we appreciate the recommendation! Enjoy your new ride from all of us here at Lexus of Watertown.

January 23, 2024

I had an extremely positive experience at Lexus of Watertown. Reyna was excellent, and the whole process was smooth, efficient, and enjoyable. I am very happy with my purchase and will be recommending More

by Akontopidis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Lexus of Watertown responded

We're delighted to know that you had a positive experience with Reyna at Lexus of Watertown! It's great to see your purchase was smooth and efficient. We appreciate the recommendation, thank you for choosing us!

January 22, 2024

Been a customer of Watertown Lexus since 2015 and have purchased 3 Lexus autos during that time. Much of what keeps me coming back is not only the high-quality of the Lexus brand but the great service I More

by Steve S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Laskaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lexus of Watertown responded

Steve, we're delighted to know that you've had a great experience with Maria and Steve at Lexus of Watertown. We appreciate your loyalty over the years! Enjoy your new L-Certified 2022 Lexus!

January 19, 2024

We had a very good experience with Herb and Lexus of Watertown. Herb was very knowledgeable and made the purchase process very smooth. We were treated fairly and respectfully, and just love our new pre- More

by GEM15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lexus of Watertown responded

We're so glad to know you had a great experience with Herb and our team at Lexus of Watertown. We strive for smooth transactions and fair treatment, just like the one you described! Enjoy your new pre-owned vehicle - we appreciate your recommendation!

January 13, 2024

Had one of the best experiences ever with Lexus of Watertown. Ussa helped me purchase my brand new rx500h. He was very professional and answered every question I had. He was also kind enough to walk m More

by Jnovacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Lexus of Watertown responded

Jnovacruz, it's great to know that Ussa and our team at Lexus of Watertown provided you with a top-notch experience. We're here for any future questions or needs - enjoy your new Lexus RX 500h!

January 12, 2024

Top notch! Experts on all Lexus cars and buying from here was easy and pleasant! Ussa made the whole experience enjoyable and simple for me. He truly is an expe More

by CL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Lexus of Watertown responded

We're delighted to know that your experience with us at Lexus of Watertown was top-notch and Ussa could make it enjoyable for you. Thanks for sharing this positive feedback!

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