Lexus of Watertown

The first contact with Ussa, was 2019 when he technically explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready t explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready to buy next car. More

Ussa is the easiest salesperson we have ever worked with. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. More

This is my 5th Lexus over many years and this time working with Kevin Silva was the one of my best experiences in purchasing my new car. To the point, we considered buying a second one from Kevin, an working with Kevin Silva was the one of my best experiences in purchasing my new car. To the point, we considered buying a second one from Kevin, and we will! Kevin was polite, courteous, informative, and especially kind to me, the wife of the purchaser, who the car was for. He spoke to me with utmost respect and had no issues answering my questions and even re-answering the same questions I asked. He is a pleasure to work with when buying a car, which is very intimidating process for me. Thank you Kevin! More

I had the best experience buying my second car from Lexus Watertown. The sales consultant , Ussa Pradhananga, is extremely knowledgeable and very helpful. He knew that I was ready to buy and he guided me th Watertown. The sales consultant , Ussa Pradhananga, is extremely knowledgeable and very helpful. He knew that I was ready to buy and he guided me through the process with kindness and respect . He did his best to demonstrate that my business was valuable to him and the company. I felt that I was the only client that he had, no rush , just directing me according to my needs. The finance part of the deal was exactly the same. Everything was done quickly and I was driving my new car in less than 24 hours. Flawless , fast and simple. After everything was signed and done he went through all the features of the car with me, explaining and setting up the car according to my taste. Excellent customer service, no doubt. Thank you so much! I’ll recommend it to family and friends anytime. More

Just a brief comment about two of the Lexus of Watertown MA staff. This week we took delivery on a new UX300h. Ussa engineered the deal for us, and we couldn’t have been more delighted with his friend MA staff. This week we took delivery on a new UX300h. Ussa engineered the deal for us, and we couldn’t have been more delighted with his friendly attention to detail and helpfulness. In addition, our 2012 RX350 required major service. Christina was extremely professional and provided excellent advice and communications during the process. This dealership can be justifiably proud of both these staff members. More

Thank you Eliane Lisboa and the team at Lexus of Watertown for always making my experience enjoyable!! I recently signed a new lease agreement. This is my 3rd lease with Lexus of Watertown. I cur Watertown for always making my experience enjoyable!! I recently signed a new lease agreement. This is my 3rd lease with Lexus of Watertown. I currently live in Plymouth, MA and choose Watertown over the dealerships that are closer to my home. Their level of expertise and professionalism is unmatched!! I love my new 2024 RX350:) Eliane truly went the extra mile to help me get the exact SUV I wanted. I very much appreciate her patience, kindness and professionalism! More

Prompt service, good selection, sales and finance were easy to deal with - would buy another car at Lexus of Watertown easy to deal with - would buy another car at Lexus of Watertown More

We have purchased four cars from this dealership over the last ten years. We have been very pleased with the sale process and the service each time. Our latest purchase, an NX Hybrid is perhaps our best expe last ten years. We have been very pleased with the sale process and the service each time. Our latest purchase, an NX Hybrid is perhaps our best experience to date. Our salesperson, Kevin Silva, was incredibly helpful especially navigating the new technology. More

Kevin Silva was such a wonderful sales rep when I was purchasing my new RX 350. He made the process simple and easy which I appreciated. He took the time to show me features of the car before and during purchasing my new RX 350. He made the process simple and easy which I appreciated. He took the time to show me features of the car before and during delivery, and also took me around the dealership so I understood the amenities during service appointments. I'm fairly busy in my day and his responsiveness through text has made the process easy. I highly recommend Kevin if you're looking for a new Lexus. Thank you, Kevin! More

kevin did an amazing job helping me with the New TX. by far best sales experience i ever had. by far best sales experience i ever had. More