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Lexus of Watertown
Watertown, MA
1,858 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,858 reviews
June 28, 2023
I worked with Kevin and it would highly recommend him. It was a pleasant experience. He was patient with me and answered all my questions. Thank you Kevin. It was a pleasant experience. He was patient with me and answered all my questions. Thank you Kevin. More
by Debbie
Employees Worked With
Kevin Silva
June 26, 2023
Great experience with no pressure. Executed on what was discussed. Fair price for my trade in. Executed on what was discussed. Fair price for my trade in. More
by Luckygpd
Employees Worked With
June 22, 2023
Clean, courteous, good staff. George and Herb were a pleasant to work with. I would highly recommend both of them. It was a very good experience. George and Herb were a pleasant to work with. I would highly recommend both of them. It was a very good experience. More
by Roberthughes
June 22, 2023
All around great experience. My sales guy Herb was easy to work with. Didnt feel like I was being pressured at all. My sales guy Herb was easy to work with. Didnt feel like I was being pressured at all. More
by gdocrguy
Employees Worked With
June 20, 2023
My fiancé and I recently had the pleasure of working with Kevin Silva at Lexus of Watertown and I cannot recommend him enough. It was our first new car purchase and he was so patient, knowledgeable, and pers Kevin Silva at Lexus of Watertown and I cannot recommend him enough. It was our first new car purchase and he was so patient, knowledgeable, and personable. We didn't feel pressured to make any decisions and the experience exceeded our expectations. Kevin's sense of humor and wit added an unexpected touch of enjoyment to what is often considered a stressful experience. The entire process felt like a friendly conversation rather than a transaction, and we are so happy with the new car! More
by jillian080
Employees Worked With
Kevin Silva
June 19, 2023
Lousy, lack of honesty is the issue. Questions were asked and they felt the need to lie in order to try to make a sale. Never will we ever purchase a vehicle or have are cars serviced by Questions were asked and they felt the need to lie in order to try to make a sale. Never will we ever purchase a vehicle or have are cars serviced by this dealership. More
by susancpa
Employees Worked With
June 15, 2023
Herb Kunins treated me really well. He was communicative and not pushy at all which I appreciated. He helped speed up the process and helped me get a car I am very happy with. Highly re He was communicative and not pushy at all which I appreciated. He helped speed up the process and helped me get a car I am very happy with. Highly recommended. More
by Smith.c.dylansmith
Employees Worked With
June 15, 2023
Mu husband and I had the pleasure of working with Tony Viveiros when buying our new Lexus RX F Sport 500h. He brought our new car up to our town hall in NH which made everything so easy for us. He was so Viveiros when buying our new Lexus RX F Sport 500h. He brought our new car up to our town hall in NH which made everything so easy for us. He was so helpful in explaining all the details this new RX had to offer. More
by sunapee2013
Employees Worked With
June 05, 2023
Herb Kunnis took great care of us. He was honest, friendly and we felt that he had our best interests at heart. Five stars all around! He was honest, friendly and we felt that he had our best interests at heart. Five stars all around! More
by Katie.b.willoughby
Employees Worked With
Herb Kunnis
