Lexus of Watertown

Great experience at the Lexus of Watertown! There is not pressure and the customer services is super. Everyone is very helpful and wants to make sure you have a good purchase deal. There is not pressure and the customer services is super. Everyone is very helpful and wants to make sure you have a good purchase deal. More

Great experience at the dealership. No pressure. Really try to work with you. I left with brand new vehicle that same day. No pressure. Really try to work with you. I left with brand new vehicle that same day. More

Just got my second car at Lexus of Watertown. My salesman, Ussa, is fantastic! I recommend him highly! My salesman, Ussa, is fantastic! I recommend him highly! More

great staff! very knowledgeable and wants what’s best for you. herb was very nice and gave me a great experience buying my first car. very knowledgeable and wants what’s best for you. herb was very nice and gave me a great experience buying my first car. More

I purchased a Lexus certified NX300h for my wife. She couldn't be happier with the car and several of her coworkers have commented that they though it was a new car. That highlights the level of ca She couldn't be happier with the car and several of her coworkers have commented that they though it was a new car. That highlights the level of care and attention to detail the dealership provided post sale to prepare the car for pickup. In terms of the actual purchase, it was the most straight forward car purchase I have ever made. There were no up-sales, high-pressure pitches, or expensive add-ons. My salesperson (Herb Kunins) was a straight shooter and the sale price discussed with Herb was the price on the final invoice. Post-sale Herb worked with me and around a complicated work/travel schedule to make the car available promptly even though the purchase took place over a Veterans Day weekend. I hope all my future car purchases are as smooth and pleasant as this one. More

The entire process was enjoyable and they made my wife and I feel like a valued customer. and I feel like a valued customer. More

Excellent service. I have been going to a dealership local to me. This location had a vehicle I wanted to look at. After meeting with Herb and sitting down with him, I I have been going to a dealership local to me. This location had a vehicle I wanted to look at. After meeting with Herb and sitting down with him, I bought the vehicle the same day. Fantastic experience and superb treatment. Thank you for making it a great experience! More

Very pleased with Lexus of Watertown. I have purchased my first Lexus 7 years ago and I traded it in for a new one. I got my new Lexus today and I am very pleased with their sales represe I have purchased my first Lexus 7 years ago and I traded it in for a new one. I got my new Lexus today and I am very pleased with their sales representative Ussa Pradhananga for his patience, knowledge, and his thoroughness in explaining what I n.eed to know. Also pleased with the service representative Maria and the one who handles the finances, Alex More

Excellent sales and service experience. I have purchase two vehicles over the years and both of them have been great. In my recent purchase of a 2022 RX 350 I worked with Leon who was ver I have purchase two vehicles over the years and both of them have been great. In my recent purchase of a 2022 RX 350 I worked with Leon who was very professional, knowledgeable, courteous and patient. He gave me great advice and am very satisfied with my choice. In addition, the service department has been consistently dependable and top of the line over the years. More

I recommend this dealer because they have a excellent service 👏 👍 Thanks for help me, Reyna Yecenia Monjes. service 👏 👍 Thanks for help me, Reyna Yecenia Monjes. More