
Lexus of Watertown
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,881 reviews
I was treated fairly by this dealership. My sales agent, Tony Viveiros has been san excellent communicator and supporter in this whole process I'll recommend him to others including my o My sales agent, Tony Viveiros has been san excellent communicator and supporter in this whole process I'll recommend him to others including my own family. He kept me updated on the status of my car delivery and responded in time. More
This is our first Lexus. Sean and Will at Lexus of Watertown are helpful during our decision-making on an RX350! Sean went over different options with us in detail and introd Sean and Will at Lexus of Watertown are helpful during our decision-making on an RX350! Sean went over different options with us in detail and introduced the enform services and safety features which are much appreciated. We are satisfied with this purchase. More
Bought a new RX350 last week, had a great buying experience with Tony. He responds my missed calls very quickly and answer any questions I had. Tony is a very nice guy and friendly, he made the proc experience with Tony. He responds my missed calls very quickly and answer any questions I had. Tony is a very nice guy and friendly, he made the process less pressured and easy to make a deal. Very satisfied experience with Tony. Absoluty will work with him again in the future. More
The perfect car buying experience! Thanks Leon Barnes, you made the whole process quick and easy! Very straightforward and honest. I will recommend Lexus of Watertown and Leon Barnes Thanks Leon Barnes, you made the whole process quick and easy! Very straightforward and honest. I will recommend Lexus of Watertown and Leon Barnes to absolutely everyone! More
10 stars excellent car buying experience! Leon Barnes, thank you very much for fast and easy process! We were out and done with the purchase in under an hour. Very straightforward and honest. Leon Barnes, thank you very much for fast and easy process! We were out and done with the purchase in under an hour. Very straightforward and honest. I will recommend Lexus of Watertown and Leon Barnes to absolutely everyone! More
First time I buy a car from a dealer and what a great experience me and my family had at Lexus of Watertown! Thank you to the Sales Department especially Leon Barnes and Financing department William experience me and my family had at Lexus of Watertown! Thank you to the Sales Department especially Leon Barnes and Financing department William Gutin and Catherine Rogers for assisting in finding us and getting our dream vehicle! From day 1, our experience at Lexus of Watertown could not be better. We went to other dealers before stopping by at this dealer and while at other dealers we were told there were no vehicles to do test drive, the minute we stepped in the dealer we were able to do a test drive! With that experience, me and my wife decided a Lexus car was the one we wanted. Once again, thank you Leon, William, and Catherine for a great experience during this process from doing a test drive to taking an NX home! -Tito J More
A friend of us strongly recommended the Lexus of Watertown so we came to this one instead of the one nearby our town, and it’s amazing that we were able to find the most popular model RX450H would b Watertown so we came to this one instead of the one nearby our town, and it’s amazing that we were able to find the most popular model RX450H would be available in only 3 weeks! It ended up arrived ahead is schedule and we just picked up our car and LOVE it!!! If you come for a car, we highly recommend Barbara Goodman and we really appreciate the excellent service and assistance she provided through the entire process, she is very knowledgeable and professional and has been super helpful through the entire process. Overall our experience with them is fabulous, will definitely choose them again in the future. More
We recently have bought our NX350 from this Lexus of Watertown and it was one of the best places to buy a new car. The person that helped me through this process was Eliane Lisboa, she is wonderful and Watertown and it was one of the best places to buy a new car. The person that helped me through this process was Eliane Lisboa, she is wonderful and tries her best to help. She even stayed pass the work day to help me out since I didn’t know much English. I would highly recommend this place to other new potential buyers for Lexus. More
I'm not one to talk positively about car dealerships since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard working, and caring. My initial experiences weren't great. After reaching out to management they did everything they could to fix the relationship with the customer. Shop LoW and buy with confidence. Talk to a manager if you're not completely satisfied, it'll do wonders. So thank you Rifang Xiao my sales rep. More
This is my second vehicle purchased through Barbara Goodman at Lexus of Watertown and as it was the first time, it was a great experience. As a Realtor of 34 years, I value true professionalism and bei Goodman at Lexus of Watertown and as it was the first time, it was a great experience. As a Realtor of 34 years, I value true professionalism and being more of a consultant than a salesperson. Barbara is truly a consultant. Although I still had time on my lease, the other day I received a voice message from Barbara informing me of a great opportunity. Because I had such a good experience with Barbara the last time, I never gave a thought of this being a "sales pitch", so I called Barbara back and sure enough, it was a great opportunity to enter a new lease, for an upgraded model of my current car (which I love), at a great price! The process was a smooth as possible and I drove off the lot later that day in my new car! There is also a nice gift at the conclusion from Barbara, but you will need to find out for yourself:) Thank you Barbara for the opportunity. More