Back

Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Contact Dealership

330 Arsenal St

Watertown, MA

02472

Directions

By Type

Showing 1,881 reviews

October 26, 2022

I was treated fairly by this dealership. My sales agent, Tony Viveiros has been san excellent communicator and supporter in this whole process I'll recommend him to others including my o More

by Atul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Lexus of Watertown responded

Your feedback about Tony and the team means a lot to us! Thank you for choosing Lexus of Watertown and for sharing your experience with our team. Safe travels ahead!

October 25, 2022

This is our first Lexus. Sean and Will at Lexus of Watertown are helpful during our decision-making on an RX350! Sean went over different options with us in detail and introd More

by Yun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Devlin
Oct 25, 2022 -

Lexus of Watertown responded

Congratulations on your new Lexus RX 350! We appreciate your business and we will pass along your feedback to Sean and Will. Thank you from all of us at Lexus of Watertown!

October 24, 2022

Bought a new RX350 last week, had a great buying experience with Tony. He responds my missed calls very quickly and answer any questions I had. Tony is a very nice guy and friendly, he made the proc More

by khim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lexus of Watertown responded

Khim, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely in your new Lexus RX 350, and we hope to see you back again down the road!

October 22, 2022

The perfect car buying experience! Thanks Leon Barnes, you made the whole process quick and easy! Very straightforward and honest. I will recommend Lexus of Watertown and Leon Barnes More

by umacous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Leon and the Lexus of Watertown team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 21, 2022

10 stars excellent car buying experience! Leon Barnes, thank you very much for fast and easy process! We were out and done with the purchase in under an hour. Very straightforward and honest. More

by Inna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are so glad to hear that Leon delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Watertown!

October 08, 2022

First time I buy a car from a dealer and what a great experience me and my family had at Lexus of Watertown! Thank you to the Sales Department especially Leon Barnes and Financing department William More

by Tito J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Giron, Catherine Rogers
Oct 10, 2022 -

Lexus of Watertown responded

Tito, thank you for taking the time to review us! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your time working with Leon, William, Catherine, and the team. Congratulations to you and your wife on your new Lexus NX, and we hope to see you back again at Lexus of Watertown!

Oct 10, 2022 -

Tito J responded

Thank you! -Tito

October 07, 2022

A friend of us strongly recommended the Lexus of Watertown so we came to this one instead of the one nearby our town, and it’s amazing that we were able to find the most popular model RX450H would b More

by Selina C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Goodman
Oct 07, 2022 -

Lexus of Watertown responded

Selina, we really appreciate you taking the time to share this thoughtful feedback! Thank you for choosing Lexus of Watertown and for sharing your experience with Barbara and the team. Safe travels in your new Lexus RX 450h!

October 07, 2022

We recently have bought our NX350 from this Lexus of Watertown and it was one of the best places to buy a new car. The person that helped me through this process was Eliane Lisboa, she is wonderful and More

by Rockruan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with Eliane and the Lexus of Watertown team. Drive safely in your new Lexus NX 350, and enjoy it! We hope to see you back again down the road!

October 04, 2022

I'm not one to talk positively about car dealerships since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard More

by Milton N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rifang Xiao, Patrick Blake
Oct 04, 2022 -

Lexus of Watertown responded

It's great the Lexus of Watertown team could exceed your expectations - this is what we strive for! Thank you for the wonderful review and we will certainly let Rifang know you went home a happy customer thanks to all of his help. Enjoy!

October 03, 2022

This is my second vehicle purchased through Barbara Goodman at Lexus of Watertown and as it was the first time, it was a great experience. As a Realtor of 34 years, I value true professionalism and bei More

by bob.bittelari real estate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Goodman
Oct 03, 2022 -

Lexus of Watertown responded

It's wonderful to hear that Barbara provided you with yet another 5-star experience at Lexus of Watertown! We will be sure to pass along your kudos to hear. Thank you so much for your amazing feedback, and we wish you many safe miles in your new ride!

...
53
...