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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

June 18, 2022

Lexus of Watertown was exceptional! Tony V and Alex A made our experience seamless! Both were extremely patient with our questions and ensured we were informed about our options! More

by atauletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex A
Jun 20, 2022 -

Lexus of Watertown responded

We are so delighted that you enjoyed working with Tony, Alex, and our team here at Lexus of Watertown! Thank you for sharing that your experience was seamless and informative. We hope to work with you again down the road!

June 17, 2022

This dealership and it’s sales team especially Tony Viveiros were so helpful in our purchase decision. Can’t say enough about our positive experience, highly recommend. More

by Jeff
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lexus of Watertown responded

Thank you for the great review, Jeff. We're glad to hear that Tony was informative and nice to work with. See you again next time here at Lexus of Watertown!

June 16, 2022

Tony Viveiros provided excellent customer service! We love our new car and are so grateful that we had an exceptional experience purchasing our new car. More

by Suzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Lexus of Watertown responded

Hello Suzy! Thank you for letting us know that you had a fantastic purchasing experience because of Tony. All of us at Lexus of Watertown hope you enjoy your new car!

June 15, 2022

Very happy with my purchase, staff is very professional and helpful, Tony Viveiros did great job 👏 More

by Ilya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Devlin
Jun 16, 2022 -

Lexus of Watertown responded

Congratulations on your new vehicle! We are happy to hear that Tony and the team made your experience so positive and successful. Thank you for taking your business to Lexus of Watertown!

June 09, 2022

Professional and knowledgeable, Herb provided me with wonderful service and I purchased my dream vehicle! More

by nquigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
Jun 09, 2022 -

Lexus of Watertown responded

This is a great review! We are glad to hear that Herb and the team scored you your dream vehicle! Congrats, and happy driving out there.

June 06, 2022

People are happy, knowledgeable and helpful They made buying a car easy and quick. Work with Lean and he was excellent too work with More

by 05margate_webcam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Lexus of Watertown responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Lean. Drive safely, and we hope to see you back again at Lexus of Watertown!

June 01, 2022

I recently purchased my first Lexus vehicle from Lexus of Watertown working with Eliane. I am so happy with my Lexus RX350! This was my best car buying experience ever! Eliane was very knowledgeable, persona More

by wendy
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lexus of Watertown responded

Hi Wendy - Congratulations on your first Lexus RX 350! We are thrilled that Eliane provided standout customer service and ensured your concerns were fully addressed. Buying a new Lexus should be a special experience, and we are grateful that you chose Lexus of Watertown to make that happen. Safe travels!

May 27, 2022

We just bought a new car from the dealership. It took only 50 minutes to make the deal. I would like to say thank you to Rafael and special thanks to our dealer Ujwal, who is the best dealer I ev More

by I.B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Lexus of Watertown responded

It sounds like your visit with Lexus of Watertown went off without a hitch. We're thrilled Rafael and Ujwal stepped in to make sure you seamlessly went home in a car that is right for you. Thank you for the five stars and enjoy your new ride!

May 12, 2022

Worked with Eliane to get our Lexus today and had the best experience. She is very patient and helpful! Went out of her way to make sure we can do test drives on different models and compare different op More

by Ning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Lexus of Watertown responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Eliane and the Lexus of Watertown team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 10, 2022

Recently purchased an IS350 from Lexus of Watertown. I can’t even explain how quick and smooth the process was. Leon our sales guy was very knowledgeable, which made for a quick sale. He was never pushy More

by Lgomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Leon and the Lexus of Watertown team. Drive safely in your new Lexus IS 350, and we hope to see you back again down the road!

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