Lexus of Watertown

We had a smooth stress-free experience buying our car from Lexus. Tony Viveiros was very helpful and informative, and most importantly, did not pressure us at all. Our buying experience couldn't have bee from Lexus. Tony Viveiros was very helpful and informative, and most importantly, did not pressure us at all. Our buying experience couldn't have been any better. I'd definitely recommend Tony and Lexus of Watertown. More

My experience with Ujwal at Lexus of Watertown was excellent. He’s super helpful and knowledgeable. excellent. He’s super helpful and knowledgeable. More

I remembered why it was so hard to buy a car after speaking to this salesman. Patronizing, condescending.....do they teach them to talk to women like this in sales school? I was trying to compare the speaking to this salesman. Patronizing, condescending.....do they teach them to talk to women like this in sales school? I was trying to compare the NX300 to the Venza and he just couldn't be bothered. More

They made the buying process smooth and easy,Strongly They made the buying process smooth and easy, Strongly recommended dealership Tony you are the best 🥂 They made the buying process smooth and easy, Strongly recommended dealership Tony you are the best 🥂 More

It is really a good dealership and excellent service. I love this place and people here. love this place and people here. More

After 18 years and 300,070 miles on my 2004 Lexus GX470, I was ready for a new car. After a perfect car with nothing but gas, oil, tires, brakes and regular service, I was spoiled. I investigated Range Rov I was ready for a new car. After a perfect car with nothing but gas, oil, tires, brakes and regular service, I was spoiled. I investigated Range Rover, Audi, BMW, Alpha Romeo, Porsche, Maserati and more but no car could compare with the luxury, reliability, affordability, handling in snow, and comfort of the Lexus GX460. Ujwal Pradhananga ( Ussa ), my sales person at Lexus of Watertown was patient as I kept looking at alternative cars, but kept coming back to get more information on the safety features and technology of the new Lexus. Ussa was a perfect guide for me as I navigated the new car buying process. After the purchase, I was impressed with the simplicity and fairness of the Lexus transfer. NO SURPRISES, just more good news about the quality of Lexus and the long-term cost of ownership. I could not be more pleased with the experience and give my highest recommendation to Lexus of Watertown for their sales, service and professionalism. Bravo. As a business owner, I have high standards and I am not easy to please. As a previous owner of BMW and Mercedes, I can tell you that Lexus stands head and shoulders above the others in quality, affordability and reliability--German car ride and handling without the headaches and expense. My experience with Lexus extends to other models that my family has owned, with equally impressive reliability and value. More

I had an excellent experience buying a new NX 350H at Lexus of Watertown. My salesman, Ujwal Pradhananga (Ussa) was knowledgeable, helpful and communicative at all stages of the process. He took a great Lexus of Watertown. My salesman, Ujwal Pradhananga (Ussa) was knowledgeable, helpful and communicative at all stages of the process. He took a great care to let me know what vehicles were in transit and to familiarize me with the car once it arrived. To be honest, I was wary of buying a car in the current pandemic/supply shortage environment. But I was treated honestly and fairly at Lexus of Watertown and did not pay an additional markup. The dealership is a class act. More

Leon Barnes is a class act...not too pushy, knows his stuff...I recommend working with him and his full team (service, IT and sales) at Lexus Watertown...did I mention cappuccinos and nail salon?! stuff...I recommend working with him and his full team (service, IT and sales) at Lexus Watertown...did I mention cappuccinos and nail salon?! More

Ussa at Lexus Watertown was an absolute dream to work with. He went above and beyond to ensure I was getting exactly what I wanted, despite Covid manufacturing delays/scarcity, and was incredibly kind, t with. He went above and beyond to ensure I was getting exactly what I wanted, despite Covid manufacturing delays/scarcity, and was incredibly kind, thoughtful, knowledgeable, and never once pushy. Ussa explained every single detail of the RX350 to me, and even took the time to sit and go over every single feature within the car more than once. He communicated well throughout the buying process, and made sure to constantly check in after Covid delayed the arrival time of my vehicle three times. Ussa is prompt, concise, and an overall pleasure to work with before buying, while buying, and even after buying. More

This store is amazing and I had a great experience buying a car with Elaine Lisboa .. She is the best and I highly recommend her if you are looking for a Lexus…. a car with Elaine Lisboa .. She is the best and I highly recommend her if you are looking for a Lexus…. More