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Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,864 reviews

November 23, 2021

We recently purchased our second Lexus, both from Lexus of Watertown. Our experience was amazing as the level of professionalism and ease of shopping and purchasing continues at the highest level. Our sale More

by jffdesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ujwal Pradhananga (Ussa)
Nov 23, 2021 -

Lexus of Watertown responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Watertown team. Drive safely in your new vehicle, and enjoy it! We will be sure to pass on the kind feedback to Amanda and Ussa!

November 19, 2021

Had a great experience buying my new vehicle from Lexus of Watertown. My salesman. Ujural Pradhananga (Ussa) was very knowledgeable and attentive in all aspects. At delivery he was kind and took time to sh More

by JCambray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujural Pradhananga (Ussa)
Nov 19, 2021 -

Lexus of Watertown responded

We are delighted to hear that you had such a positive purchase experience with Ussa and our team! Thank you for choosing Lexus of Watertown and for stopping by to share a great review. Enjoy the ride in your new car!

November 13, 2021

If you're in the market for a Lexus, call and ask for Ussa. He is prompt, professional, and responsive. Ussa helped structure a complex commercial auto lease for a brand new Lexus. Whether you're buying More

by David S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga (Ussa)
Nov 13, 2021 -

Lexus of Watertown responded

Hi David- thanks for the great review of Lexus of Watertown! We're pleased that Ussa delivered a wonderful experience and was efficient, professional, and responsive. We appreciate your kind words.

November 09, 2021

I have just purchased a new Lexus NX from Lexus of Watertown. Their customer service was excellent. Tony Viveiros, our sales rep, took great pains going over the details of the car before I drove it a More

by msacksg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros, Leon Barnes
Nov 11, 2021 -

Lexus of Watertown responded

Thank you for the excellent feedback and for trusting the Lexus of Watertown team to get you and your wife into the right vehicle! We're glad we could accommodate your needs, and we wish you many safe and happy miles ahead! Take care!

November 09, 2021

Tony Viveiros from Lexus of Watertown made pick up of my new car and trade in of my existing car a breeze! This was the quickest I have ever been in and out of a dealership when making a purchase. More

by EE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Vivieros
Nov 11, 2021 -

Lexus of Watertown responded

We're delighted we could make your trade-in and purchase a breeze! Thank you for your support and for taking a moment to share - we sincerely appreciate the feedback. Enjoy your new vehicle! - the Lexus of Watertown team

November 08, 2021

Great experience, great service. Honest and easy to work with! I went in to test drive and walked out with the car that day! More

by jessann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kunins, herb
Nov 09, 2021 -

Lexus of Watertown responded

We're so grateful for your feedback! The Lexus of Watertown team works hard to make sure our guests go home in a vehicle that is right for them and it's wonderful to hear about your seamless experience with us. Enjoy the new ride!

November 04, 2021

My experience at Lexus of Watertown was a breath of fresh air i was searching for a specific car and Lexus Watertown was the only place on the east coast that could provide it for me if your ever looking fo More

by Dreamincome413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Nov 03, 2021 -

Dreamincome413 responded

My experience at Lexus of Watertown was a breath of fresh air i was searching for a specific car and Lexus Watertown was the only place on the east coast that could provide it for me if your ever looking for a new Car i recommend Ujwal Pradhananga ( Ussa ) he was very help-full and has the patience to accommodate your needs

Nov 04, 2021 -

Lexus of Watertown responded

We are thrilled that you had such a successful time working with Ussa and the team! Thank you for coming to Lexus of Watertown and for leaving us an excellent review. We wish you safe and happy travels in your new car!

October 23, 2021

Highly Recommend Lexus of Watertown. Tony Viveiros made the experience fast and easy and went overboard delivering the vehicle out of state. Will do business with Lexus of Watertown and Tony again. More

by day
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Oct 25, 2021 -

Lexus of Watertown responded

Our team will always go the extra mile to create a simple and seamless purchase for you! We'll be sure to share with Tony how much his efforts meant to you. From the entire Lexus of Watertown team, thank you for your business, and congratulations on your new ride!

October 21, 2021

Wonderful atmosphere as well as service, product knowledge and patience. Ussa was fantastic and made process so easy and all we had to do was pick up our brand new Lexus. Finance manager was also gr More

by Richrebelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Oct 21, 2021 -

Lexus of Watertown responded

We love to see positive feedback from our happy customers. Thank you for posting about your experience working with Ussa and our Lexus of Watertown team! We wish you many safe and happy miles in your new vehicle.

October 12, 2021

Leon was very helpful and straight forward letting me view the inventory I was interested in. He was efficient and friendly throughout the entire purchasing process. Lastly he did a great job showing me More

by Iansullivan11092
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Oct 13, 2021 -

Lexus of Watertown responded

Ian, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Lexus of Watertown team. Drive safely, and we hope to see you back again down the road!

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