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Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,864 reviews

May 08, 2021

I had a terrific car buying experience with Ussa. All the staff were friendly, helpful, knowledgeable and no high pressure! Ussa was so patient and spent lots of time showing me how to use all the features a More

by penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
May 10, 2021 -

Lexus of Watertown responded

Hi Penny - Congratulations on your new car! It is gratifying to hear that Ussa took such great care of you and made you a happy customer. Thank you for trusting Lexus of Watertown with your business!

May 07, 2021

As I am an hour and half away from Watertown I completed 90% of the transaction over email. Great dealer to deal with, seamless, effortless and enjoyable. Being the largest Lexus dealer in New England the More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
May 07, 2021 -

Lexus of Watertown responded

Bill - We are grateful to have your business. All of us at Lexus of Watertown are happy to hear we were able to help find a car right for you. Thanks for taking the time to leave us a review! We hope to work with you again in the future. Safe travels and enjoy your new ride!

May 06, 2021

Just bought my 3 rd Lexus car from Lexus of Watertown . Byron is very efficient, friendly always with a smile behind his mask. A pleasure to work with More

by mbshems
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
May 06, 2021 -

Lexus of Watertown responded

This review made our day! We're grateful to have earned your repeat business and we're thrilled that Byron has consistently delivered warm and friendly service. That's our goal! Enjoy the new ride and we hope to see you at Lexus of Watertown again soon!

May 06, 2021 -

Lexus of Watertown responded

This review made our day! We're grateful to have earned your repeat business and we're thrilled that Byron has consistently delivered warm and friendly service. That's our goal! Enjoy the new ride and we hope to see you at Lexus of Watertown again soon!

May 06, 2021

Ussa was the best. He stuck with me even as I test drove may other makes and models And when I came back to pull the trigger he helped close the deal. More

by Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
May 06, 2021 -

Lexus of Watertown responded

Hi Donald - Thank you for taking the time to review us and shout out Ussa! We are proud to have earned your support and happy to hear that you found the right vehicle. Congratulations on your purchase, and we hope to see you back at Lexus of Watertown!

May 05, 2021

Lexus of Watertown provides the ultimate car buying process. Ussa my salesperson is professional and highly dedicated to customer's need. He is so accomadating at all levels. More

by Stackm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
May 05, 2021 -

Lexus of Watertown responded

Thank you for your business and your confidence in Ussa! We are grateful to have you as a Lexus of Watertown customer and we appreciate you taking the time to share your review. Safe travels ahead!

May 04, 2021

Herb was Awesome! He is a great guy and he isn’t one of those salesman who is going to put you in a vechile you don’t want. Tell him what you want to pay and how much you want to put down. He will put you More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
May 05, 2021 -

Lexus of Watertown responded

David - thanks for your review of Lexus of Watertown! It is our goal to find the perfect vehicle for shoppers and we're glad to hear that Herb helped you find a suitable vehicle. Congrats and safe travels!

May 03, 2021

Ussa was awesome! He was attentive to our needs and Ussa was awesome! He was attentive to our needs and quick to respond to emails and inquiries. He had our car ready when we came in and was very deta More

by helloclay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
May 04, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ussa provided the exceptional service we pride ourselves on at Lexus of Watertown, and we will certainly let him know that you appreciate his help. It was our pleasure to assist you, and we hope to see you again sometime!

May 01, 2021

It was a very pleasant experience to work with Byron. He took the time to explain how to use all the Lexus features with which I was unfamiliar with. I heard only good things about Watertown Lexus, which t More

by linda122521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
May 03, 2021 -

Lexus of Watertown responded

Hi Linda! We're glad to hear you had an excellent experience working with Byron and the rest of the team here at Lexus of Watertown. We're grateful to have earned your business and look forward to the opportunity to serve you again in the future!

April 30, 2021

Tony Viveiros Was outstanding !! Such a pleasure to work with & made the entire experience enjoyable! He absolutely Exceeded our expectations thank you so much Tony! More

by Cheryl Meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 30, 2021 -

Lexus of Watertown responded

Cheryl - We are delighted to read your glowing feedback about Tony! There's nothing better than hearing from a happy customer and we hope you are loving your new car. Thank you from all of us at Lexus of Watertown!

April 30, 2021

I had a great experience purchasing my new car from Lexus of Watertown. Ujwal was a great salesman and made me feel very welcomed! Thankyou! More

by Hans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Apr 30, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Watertown, and we will certainly let Ujwal know that you appreciate the help. We hope that you continue to enjoy your new car!

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