Lexus of Watertown

First time I buy a car from a dealer and what a great experience me and my family had at Lexus of Watertown! Thank you to the Sales Department especially Leon Barnes and Financing department William experience me and my family had at Lexus of Watertown! Thank you to the Sales Department especially Leon Barnes and Financing department William Gutin and Catherine Rogers for assisting in finding us and getting our dream vehicle! From day 1, our experience at Lexus of Watertown could not be better. We went to other dealers before stopping by at this dealer and while at other dealers we were told there were no vehicles to do test drive, the minute we stepped in the dealer we were able to do a test drive! With that experience, me and my wife decided a Lexus car was the one we wanted. Once again, thank you Leon, William, and Catherine for a great experience during this process from doing a test drive to taking an NX home! -Tito J More

We recently have bought our NX350 from this Lexus of Watertown and it was one of the best places to buy a new car. The person that helped me through this process was Eliane Lisboa, she is wonderful and Watertown and it was one of the best places to buy a new car. The person that helped me through this process was Eliane Lisboa, she is wonderful and tries her best to help. She even stayed pass the work day to help me out since I didn’t know much English. I would highly recommend this place to other new potential buyers for Lexus. More

A friend of us strongly recommended the Lexus of Watertown so we came to this one instead of the one nearby our town, and it’s amazing that we were able to find the most popular model RX450H would b Watertown so we came to this one instead of the one nearby our town, and it’s amazing that we were able to find the most popular model RX450H would be available in only 3 weeks! It ended up arrived ahead is schedule and we just picked up our car and LOVE it!!! If you come for a car, we highly recommend Barbara Goodman and we really appreciate the excellent service and assistance she provided through the entire process, she is very knowledgeable and professional and has been super helpful through the entire process. Overall our experience with them is fabulous, will definitely choose them again in the future. More

I'm not one to talk positively about car dealerships since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard working, and caring. My initial experiences weren't great. After reaching out to management they did everything they could to fix the relationship with the customer. Shop LoW and buy with confidence. Talk to a manager if you're not completely satisfied, it'll do wonders. So thank you Rifang Xiao my sales rep. More

This is my second vehicle purchased through Barbara Goodman at Lexus of Watertown and as it was the first time, it was a great experience. As a Realtor of 34 years, I value true professionalism and bei Goodman at Lexus of Watertown and as it was the first time, it was a great experience. As a Realtor of 34 years, I value true professionalism and being more of a consultant than a salesperson. Barbara is truly a consultant. Although I still had time on my lease, the other day I received a voice message from Barbara informing me of a great opportunity. Because I had such a good experience with Barbara the last time, I never gave a thought of this being a "sales pitch", so I called Barbara back and sure enough, it was a great opportunity to enter a new lease, for an upgraded model of my current car (which I love), at a great price! The process was a smooth as possible and I drove off the lot later that day in my new car! There is also a nice gift at the conclusion from Barbara, but you will need to find out for yourself:) Thank you Barbara for the opportunity. More

The waiting area in the dealership was very spacious and comfortable, with many beverage options and work areas should one have to spend time there during the work week for servicing. Our sales person Tony comfortable, with many beverage options and work areas should one have to spend time there during the work week for servicing. Our sales person Tony Viveiros helpfully identified that the model with closest package options to what we wanted was already on the ship to the US, so we did not have to wait too long for the vehicle delivery. He also kept us up to date on the delivery progress. More

Recently leased a ES 350 from this dealership with the help of Catherine and Barbara! The whole leasing process was stress-free and very fast. Catherine Rogers should be your go-to person when you are dis help of Catherine and Barbara! The whole leasing process was stress-free and very fast. Catherine Rogers should be your go-to person when you are discussing numbers as she will put your best interest at heart and give you an amazing deal. Loved working with her as she is very considerate, responsive, and efficient. I recommend her wholeheartedly. Barbara Goodman was an expert in listening to my needs and helping me choose a car. She was able to answer all of my car-related questions and made sure I was satisfied with the purchase before I drove the car off the lot. Both were fantastic and I was very pleased with my experience at this dealership. Hope to be a long-time customer! :) More

My NX350h has finally arrived after waiting for almost a month, I love it so much! thank you Eliane Lisboa for giving me 5 stars for customer service, She was very kind and Patient for giving me an enjoyabl month, I love it so much! thank you Eliane Lisboa for giving me 5 stars for customer service, She was very kind and Patient for giving me an enjoyable car buying experience, thank you Elaine! More

I stoped by at Lexus Watertown to check a car, I end up go home with new Lexus. The service rendered was awesome. I love it so much go home with new Lexus. The service rendered was awesome. I love it so much More

Tony Viveiros at Lexus of Watertown was the most wonderful salesman! He was very kind and patient with me and my family. We could not be happier with our new 2022 NX350! Thank you! wonderful salesman! He was very kind and patient with me and my family. We could not be happier with our new 2022 NX350! Thank you! More