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Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,864 reviews

April 07, 2021

I highly recommend Lexus of Watertown. Leon helped me lease my new RX350. He made the process easy and painless! You can’t go wrong with their team. More

by desmond.ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Apr 07, 2021 -

Lexus of Watertown responded

Thank you for your confidence in our team, Ashley! It's wonderful to hear that Leon made your leasing experience exceptional. Thank you for trusting Lexus of Watertown with your business, and enjoy the new Lexus RX 350!

April 06, 2021

Lexus of Watertown was amazing to work with they handled all the details with the insurance company and were extremely thorough and prompt in providing information to keep me updated. The work was done qui More

by anamaria.untura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 06, 2021 -

Lexus of Watertown responded

Thank you so much for your recommendation! We love to hear that Tony and our team provided professional service and truly appreciate you trusting us with this purchase. We hope that your new vehicle is treating you well and that we get the chance to work together in the future.

April 06, 2021

I am happily giving Lexus of Watertown a 5 Star review for the experience I had in leasing my new car last week! My salesperson Ussa Pradhananga made the whole process seamless! He was super friendly and More

by Karen F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Apr 06, 2021 -

Lexus of Watertown responded

Karen - Thank you so much for the fantastic review! We love to hear that USsa guided you through the leasing process with professional service and helped you drive home from Lexus of Watertown a satisfied customer. We are glad to hear that you found the right option for you. Safe travels in your new ride!

April 06, 2021

What an incredible experience from start to finish done by Tony Vivieros, he it’s very professional and knowledgeable about cars , he was so patient about all the questions I had and very helpful! Highly r More

by anamaria.untura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Vivieros
Apr 06, 2021 -

Lexus of Watertown responded

Anamaria - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Tony and the team earned your five stars. Drive safely, and we hope to see you again at Lexus of Watertown!

April 06, 2021

It takes a lot to make a Beverly native drive to Watertown to buy a new Lexus but if you knew UJWAL at Lexus of Watertown you'd know why. This was our second car deal with our Lexus Salesman and "C More

by dropyourmortgage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : UJWAL in Sales, Alex in Finance and Amanda and Remington in Service
Apr 07, 2021 -

Lexus of Watertown responded

Jeff - Thank you so much for making the trip out to see us at Lexus of Watertown! We are delighted to hear that you had another great experience working with Ujwal, Alex, and our Lexus of Watertown team. We appreciate this kind feedback about our service and facilities and hope that you continue to enjoy your Lexus RX 350!

April 05, 2021

My sales representative Tony Viveiros was very friendly, knowledgeable, courteous and overall a great person to deal with. He went over top to please me. I would recommend him with my friends and family. More

by celiab001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 06, 2021 -

Lexus of Watertown responded

We are delighted that Tony went the extra mile to make sure you were a happy customer! Thank you for taking your business to Lexus of Watertown, we are grateful for your support. Safe travels ahead!

March 30, 2021

Great experience. Tony Victoria was a real pleasure. He did a great job listening and respecting my desires and offered my what I believe was a great deal. I also want to thank Jonathan who helped me with More

by Reach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros, Jonathan (sales) and Alex (business office) 5 stars to all!
Mar 30, 2021 -

Lexus of Watertown responded

There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for sharing so many compliments about Tony, Jonathan, and Alex! We are very happy to hear that you had a five-star car-buying experience and we appreciate you trusting Lexus of Watertown with your business. Safe travels in your new vehicle!

March 28, 2021

I was a little apprehensive about going to the dealership to purchase a new car. My first stop was to Lexus of Watertown where Tony Viveiros helped me. He made the experience so easy that I ended up purchasi More

by May C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Mar 29, 2021 -

Lexus of Watertown responded

May - We understand that the car-buying process can be intimidating and it's great to hear that Tony helped you get into your new Lexus that day. Thank you so much for recommending him! Our team at Lexus of Watertown wishes you safe travels in your new ride.

March 28, 2021

Just bought my 3rd new Lexus from this dealership -- they are pros, treat you right, the service department is awesome too! -- Thanks to Byron my sales team, Kathleen in the business department, and always a More

by BikeMass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Trott
Mar 29, 2021 -

Lexus of Watertown responded

Thank you so much for trusting us with your business time and time again! We are delighted that you've had great experiences with both our sales and service departments and we appreciate you mentioning Byron, Kathleen, and Kim. Enjoy your new ride! - Lexus of Watertown team

March 27, 2021

John Barstow made the process of buying a new car delightful. John was professional, polite, educated and accommodating. I cannot say enough about John from Lexus of Watertown and the dealership as a More

by denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Watertown responded

Denise, thank you for taking the time to leave us a review! We couldn't be happier to hear that John took good care of you here at Lexus of Watertown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

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