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Lexus of Watertown
Watertown, MA
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,859 reviews
February 13, 2025
I bought a car online , process was flawless Jimmy was outstanding, drove the car to me in New Hampshire 3 day after my first inquiry. I. Would recommend this dealership to anyone! Keep up fantastic cust outstanding, drove the car to me in New Hampshire 3 day after my first inquiry. I. Would recommend this dealership to anyone! Keep up fantastic customer service! More
by Jeff H
Employees Worked With
February 08, 2025
Kevin Silva is the best! He went above and beyond to get the job done without any added pressure. He is fun to work with and addressed all my questions in a very professional He went above and beyond to get the job done without any added pressure. He is fun to work with and addressed all my questions in a very professional manner. The whole process went very smooth. Also, a shout out to Alex Abutaleb, in the finance dept for making the whole paperwork experience a breeze. Thank you both again! More
by cathy
February 05, 2025
Great experience. Couldn’t have asked for more. All my questions were answered and it was a great experience with great follow up. Couldn’t have asked for more. All my questions were answered and it was a great experience with great follow up. More
by jwarrenm13
Employees Worked With
February 05, 2025
I can't say enough praise of Kevin Silva @ Lexus of Watertown! I'm now a super happy owner of red Lexus NX350!!! Kevin made the whole experience incredible, fun, quick and easy. Kevin is honest, upfro Watertown! I'm now a super happy owner of red Lexus NX350!!! Kevin made the whole experience incredible, fun, quick and easy. Kevin is honest, upfront and have your best interest at heart. He negotiated the best price and made signing a breeze, which never happened before in my experience and I have some decades under my belt lol. And ladies- this dealership offers free manicures with service!!! More
by JuliaG
Employees Worked With
February 03, 2025
It was a great pleasure working with Gints in choosing the car of my choice. He was friendly, straight to the point, always reachable to answer my questions before and after committing the sales. Hi the car of my choice. He was friendly, straight to the point, always reachable to answer my questions before and after committing the sales. His professional and patient attitude made the entire process satisfactory and enjoyable. He gave me an excellent buying experience. Thank you Gints! The facility was very clean and has a welcoming ambience Athakka More
by athakka
Employees Worked With
February 03, 2025
Having recently purchased my 2025 Lexus NX 350 H from Kevin Silva, Lexus Of Watertown once again proves how great a dealer they can be in the way they sell in the way they treat their customers and how Kevin Silva, Lexus Of Watertown once again proves how great a dealer they can be in the way they sell in the way they treat their customers and how they value your business. I look forward to continuous success with the service department as they two have been a five-star help to me and always make me look forward to having my car serviced whenever possible and all for the right costs and efforts. Everyone is just top-notch. Thank you once again. More
by allancassa33
Employees Worked With
February 01, 2025
Great place to buy a car. Friendly service and the facility was spotless. Great prices too. Friendly service and the facility was spotless. Great prices too. More
by Jyameen1
Employees Worked With
January 31, 2025
Ussa was great to work with from beginning to finish! Was the first person I’ve ever had sit in the car with me when I picked it up to help me set up all my settings. Was the first person I’ve ever had sit in the car with me when I picked it up to help me set up all my settings. More
by aimeeredshoes
January 31, 2025
Ussa is the best to work with. He is a consummate professional and always is the go-to person. He makes it a great experience. He is a consummate professional and always is the go-to person. He makes it a great experience. More
by Adam
Employees Worked With
January 30, 2025
Ussa is absolutely the best dealer I've dealt with in my lifetime! So kind, patient and goes above and beyond. Even after I purchased my Lexus, I can reach out to him anytime with questions. I urge you to w lifetime! So kind, patient and goes above and beyond. Even after I purchased my Lexus, I can reach out to him anytime with questions. I urge you to work with him at Lexus of Watertown. The only place where I will be buying my cars. More
by jkatsohis
